Reviews for Budget in Sterling
- All reviews 100%
Dec 20 2016
You get what you pay for
Pros: Low cost rental car
Cons: Desk agent constantly tried to up-sell the pre-arranged contract. Car was pretty dinged up and dirty. Gate checkout agent never took his headphones off nor spoke despite me asking questions.
Dec 1 2016
Great Dulles bus driver!
Pros: The bus driver at Dulles was great! It was 5 am and he was helpful, friendly and very professional. He is a real asset to your company!
Nov 20 2016
Pros: Manager at airport location was excellent.
Cons: I reserved a cargo van thru the website. When I arrived at the site, I learned that they don't rent cargo vans. So I had to contact the local truck rental and get a 16 foot van. Not at all what I would've planned.
Oct 27 2016
Car was generally clean and did the job
Pros: Car was new and did the job Friendly staff Pickup was fast
Cons: Car was clean but smelled as if someone had been sleeping in it the night before. Rental office was dark and dreary. No clear place to wait for the shuttle. On returning there was no obvious sign to enter the Budget lot.