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Staying at the hotel was an experience of its own. Amsterdam is great, but I found myself wanting to come back to the hotel to explore all the cool amenities. While the tram is conveniently close, it is a pain to go to and from the city center because it's a 20 minute journey of its own.
CitizenM is a quite stylish place to stay in Amsterdam. Downtown is easy to reach taking the tram. The entertainment system and the large bed add a great value to the comfortable atmosphere in the room.
staff was very accommodating. : internet access; the snack area I asked for 2 beds and did not know the rooms only had one bed; the shower leaked all over the room; the sink drained slowly; I did not like the bathroom and shower open to the room. No desk; no place to put your luggage; no desk; no place to watch TV unless you sat on the bed
I picked the place as it was close to the conference I had to attend. I definetely enjoyed my stay. Appreciated the quality of the bed, bedlinen, even shower gel was very good, which is not typical for hotels at all. Hotel is very stylish. You can get a snack and a drink any time of the day and night. Staff was very professional and easy going. Definetelly a yes. I understand that the hotel is not for all the types of travellers. You are not supposed to spend a lot of time inside the room, just change, have a shower, sleep or relax and watch tv. For that purpose rooms is suited perfectly. If you want to work or spend more time in the room, you have to go downstairs. It is really the hotel for the young type of travellers. What distrubed me a bit was the temperature in the room and a bit of noise at night. Nothing dramatic though.
The hotel is nice, warm and very well located beside the tram line to town. I was worried it was a little far out but with the tram across the street you're only about 10minutes from centraal. There is no privacy really in the bedrooms - the way the shower and toilet are you would really want to be very comfortable with who you're travelling with!
Ideal for design lovers. I have particularly appreciated to spend time in the different areas of the lobby where you can feel to be like at home. Downtown can be easly reached with bus n. 5. Older people might find difficulties in dealing with such a technological hotel.
For people going to the rai exhibition centre, the location is excellent. Its a short walk through a pleasant park. Citizen m is not for me. I found it pretentious, amateurish and over- ppriced. The staff are all youngsters in t-shirts and baseball boots. The breakfast was terrible and eaten at high stools to loud techno music. Check-in and check-out are done on computers and you have to pay an extra fee to use a credit card - the only time I have ever been asked to do this in a hotel. The room was uncomfortable with the bed filling the window end and the shower, lavatory and wash-basin (the size of a coffee cup) in the room with you. There was the feel of the 1960s cult tv programme, The Prisoner, about it.
The staff at the Amsterdam hotel went above and beyond in helpfulness. They oriented us to the city, the rail system, best restaurants, called cabs, etc. Felt like we had made friends. The rooms are quite small., and yes, the shower is in the middle of the room. You have to see it to believe it. It's fine if you're a couple, or single. well worth it. We will always use this chain in any city we can.
Ideal place for the young couple with the habit of being always online
I liked the unique design, mood lighting, and automation of the bedrooms. The canteen and lobby are a great idea and are very comfortable. Most of the staff were fantastic. There are parking issues, especially on weekends. Most parking metres operate on prepaid cards and the closest cash metre was 3 blocks away and only accepted coins, which at over €21 was a lot of change. One lady at hotel refused to make change for me and forced me to go into the shops several blocked away and told me it's not their problem.
A big bed and a see-through shower The shower leaked, it was no great problem however
The staff at the Wyndham Apollo Hotel were extremely helpful throughout our stay. We ate in the bar one night and the food was lovely.
terrace with very beautiful view
friendly welcoming staff
Close to the METS show at RAI. Close to restaraunts. Very poor WiFi access. Was a transitional period with WiFi providers. Most hotels provide free WiFi. The internet access was expensive.
The location suited our needs, the room was tidy and neat. The breakfast buffet was excellent. No
Nice room overlooking 5 canals; great staff and breakfast Currently undergoing renovations but still a nice place to stay. Heard no noise in my room from the work going on.
The room smelled musty, they had packets of tea and coffee but no coffee maker or any way to heat water. The shower leaked all over the bathroom floor!
Nice breakfast restaurant Room was not prepared by the maid with the customer in mind. Nothing was replenished by maid. Room needed to be cleaned up much better, prior to arrival.
They retained money from two Credit cards and they kept the hold for more than a week even after paying the whole bill. Awful staff
Nice, clean and large room. Good facilities and decent location.
The room we got was not what we reserved.
- Clean business style hotel. - Luggage room - The other staff except MR Moriba were friendly helpful and nice. Mr Anand and Mr ha...d were very nice. - We left the luggage for 2 weeks in the hotel and it was safe. - Airport shuttle - publicized on the web description. However the shuttles are far and few only a few times in a day. I picked the hotel for the shuttle... and ended up waiting a long while for the shuttle timing. We could not use the shuttle for our morning flight at 10 am, coz the shuttles only started after 7:30 am. I wish they allowed some flexibiity or at least had the shuttles available on a need basis. - Mr Moriba at the reception was inside leaving the reception unattended at the time of our checkout - we had to get a cab and rush to the airport and ended up waiting for him for 10 mins, had someone at the restaurant go in and look for someone. He was not even apologetic about it. It is not OK to leave the reception unattended. - Mr Moriba charged me some 4 euro in taxes, then said it was autocharged to my credit card, returned the cash.... overall he did not know what he was doing and added to a lot of delay. - Our last night of stay was at the basement - not very comfortable...with only the staff elevator access. The bath did not have a tub, and the water in the flooring overflowed to the entire flooring. Overall, we got an unfair deal with the basement room - it is not ok to charge the same price and give the basement room just coz the rooms are full. This is not what we had asked/ signed up for.
Mid-range comfortable hotel. Very frindly staff. Parking charge, €25 per night!
Prices in Restaurant and bar and mini bar prices
The staff was great.
Really enjoyed your doormand and the bartenders in the bar. Great guys with a great sense of humor! Our room was really hot. We were not able to get the air working at all. Otherwise the room was fine. Great shower.
The closness to the RAI as we were in Amsterdam for METS. Also the nearby tram for easy rides into the city centre. The restaurant was very convenient and welcoming. The food was quite good. There should be more information about the hotel amenities in the room - such as prices for items in the minibar.
The comfortable environment of the Holiday Inn and the easy connection by bus to the center.
The hotel is located next to the Rai Train Station which is only 2 stops from the airport. It is also next to the tram terminal so transportation into city central is very convenient. For those who would like to stay out late or have lots of amenities and things to do near the hotel, this would not be an ideal location.
Their lobby No proper heating system and arougant staff that do not care about customer satisfaction, however, they are cahrging premium
I liked the size and comfort of the room. It was quite and good for resting The room was a little cold and could not adjust the temperature
Upon arrival we were greeted in a most friendly manner, English/Dutch was not a problem to converse. Dinner/bar waiter most helpful, drinks and meal excellent. Check out first class, taxi called to go to city. Recommend.