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Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
Very relaxed friendly atmosphere
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
The location Furnishing of the rooms
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
NH is the ground zero for Amsterdam
Room in renovated wing was close to street and loud but gave an excellent people watching view
Check in/ out not very efficient
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
Location Scruffy corridors and dark bedrooms
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
Other than the location, this place really was just so-so. Most Marriott Courtyards are cleaner, more comfortable, and have much better service. For the price, however, it wasn't a bad deal and proximity to both Amsterdam Centraal and many tourist attractions made up for the lack of aesthetic appeal and customer service. Breakfast was not included and would be an addition $30/person. At that price, it should include a packed bong and tickets to the Van Gogh museum. Rooms were terribly outdated and not in a quaint Dutch way, but in an oddly 80's post-apocalyptic manner that made me question why I wasn't staying at a hostel. Our shower didn't even have a door or a curtain. 5 stars!? Are you kidding me? Europe must max out on a 10 star scale.
I spent two nights at the NH Barbizon and I only have positive things to say. It was a group of 5 friends and we couldnt be happier with our stay. The hotel in itself is beautifully decorated. The location is excellent across from Amsterdam Central and all the trolleys, but the best part of the hotel was the staff. Daniel helped my friends and I not only with our luggage, but with advice on getting around the city, recommendations for restaurants, and sightseeing. Overall great experience, and upon my return to Amsterdam I will definitely stay here and hope to get assistance from Daniel!
Location was great. The room was clean and comfortable. The noise from the street was absurdly loud at all times of the night. The hotel provides earplugs by your bedside.
Best Staff ever very friendly and welcoming
The hotel staff were very friendly and responsive. We were upgraded to a nice room. The breakfast was fantastic, probably the best we had had in a long time. The location is perfect for any visitor and Amsterdam is one of the most picturesque cities in the world. Also to note, people in Amsterdam (including all the hotel staff) were extremely friendly and ready to help. Loved it!
The location is great, opposite Centraal Railway station and you avoid the added cost and hassle of catching a cab to your hotel. Most tourist spots are within walking distance. Staff was great, they let us check in early and check out late which helped us a great deal. Some of the advertised facilities were not available during our stay but it did not really matter to us.
Great location near train station and city. Good views from the hotel. Room was large and bath was too! Room was dated.
the overall experiance
Nothing The picture they show of the room is not even close to what I had to stay in. My room was old, smelled horrible, most of the lights did not work, and the shower head was broke. This has to be one of the worst experiences I have ever had in a hotel..
Very convenient location for sightseeing. Lots of good restaurant nearby Price a little high. But , compare to US, European hotel is usually higher.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Very central location, clean, friendly, well-furnished.
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Good location, big and clean rooms,nice staff, value for money
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
Great location. great food, friendly staff. pricey
Good location, helpful staff, nice bar.
it was an amazing hotel ,the room was superb , the hotel is located neer by the sentral station i liked everything
A different and positive Amsterdam experience. Great location and facilities.
Art Nouveau hotel;you need to like it to enjoy the hotel,which is beautifull than ; large rooms, well equiped (surprising free of charge minibar, including alcool),nice restaurant and buffet breakfast(a little bit expensive) ,beautifull spa with swimingpool.Close to the railwaystation,at the border of the old centrum. Reception not "5 stars" due to small office,waiting time if some other people arriving simulteanously , and to few personnel at the concierge office !
The building is an antique that seems to recently been rejuvenated. It's important to keep this in mind when coming here, because the place is not a modern hotel, and so some modern things may be missing. For example, the elevators could be quite awkward and I cannot imagine how the floors are handicap accessible. That said, the bathrooms were brand new and quite nice. And finally, they throw in a full, FREE mini-bar. It's a bit expensive, and going up and down stairs can be annoying with luggage.
Beautiful hotel, great architecture, friendly staff, facilities in room (like nespresso machine, free minibar and great bed), right in the city centre, reasonable prices for food and drinks. Just a small thing: the hotel is a bit of a maze, takes a bit to figure out how to get from your room to the reception, but the staff told me that new signs will be there soon
The Hotel Amrath is a jewel among luxury hotels--beautiful architecture inside and out; clean, spacious comfortable rooms; great accommodating staff; and centrally located so one can walk everywhere. Don't miss the gorgeous pool and spa.
The best things in the hotel are the free minibar, the location and the helpful concierge employee mr.Roel Smits. Overall my staying in the hotel did not meet my expectation (I expected more for what I paid).
Please write at least 15 words
everything it waas a very nice stay more light in the room. That's my only remark. Please do something about this because it's too dark in the room!!!
Close to everything including ships
good area and historical building
Great location, friendly staff The room was incredibly stuffy as there was no A/C. We couldn't open the windows at night because the building construction next door started promptly at 7 am and the noise was unbearable with the windows open. Would never had booked here if I knew I would get about 2 hrs of sleep per night. The price was decent but now I know why!
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
Perfect spot from which to explore downtown Amsterdam!
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
localisation in the city and cleanliness of room
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
Great staff, ideal location, room clean and well equipped.
Location, price, excellent staff and wonderful building... This was the third time I have stayed at this hotel, and on both previous occasions I was allocated a much larger room than this time around... This time, the room we were given felt a little cramped, especially the bathroom. Also, the room contained only one mirror, inside one of the wardrobe doors, and there was only one bedside table. I will definately use the hotel again in the future for its excellent location, condition and helpful staff, but my fondness for the hotel has been slightly reduced because of the size of our room.
The location is very good. The bathroom was really old.
2nd stay, had a bathtub this time ++ Central location. Clean. Cheap. We couldn't have a smoking room, even though we indicated a preference for one. The rooms all seemed to have been renovated with hard flooring which made adjacent rooms a lot more noisy.
The only concern, was the checking in it seem too long and you did have 3 staff on. However th ques for checking in was getting longer as the staff seem to take telephone calls when attending to people checking in.
easy to access all areas of amsterdam ( very central location) No, everything was great, i enjoyed my stay and will book thier again when i return to Asterdam.
Excellent location. Very pricey for standard room. No rooftop. No bar after the restaurant closed.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
Location, freindliness of staff
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
The staff are excellent I do Think Ther price is high
Hotel staffs were professional and polite. Free Wifi is a bonus! It will be nice if breakfast is included.
location, nice hotel
Excellent location, 3 minute walk from Amsterdam Centraal
The location and the quality, cleaness of the hotel
Location Being overcharged/ They cached my deposit and failed to return it! (50 Euros)
Excellent all round! Will definitely stay here on future trips to Amsterdam. No iron or bathrobes!
Great staff knowledgeable about area and willing to answer questions and provide direction. Rooms are clean.
WiFi did not work in my room (signal too weak) but worked well in lobby
Good colours, style of reception and breakfastroon was pleasant, fireplace at receiption were really nice. No fitness room at the hotel. Wholefloor carpet is not same style than other things. Corridors ugly.
Lovely comfortable room, nice decor, loved the dimming lamps. We had to queue to check in, and after our long journey to get there, we were tired and wanted to go up to our room as quick as possible.
Outstanding location. Excellent staff. We would use it again and plan to have FREIND's stay there in August
The location was good for access to all of the city's attractions. The roadworks immediately outside the hotel and bedroom were intrusive, extremely annoying and unattractive. The only compensation offered by the staff was a pair of free ear plugs and a free drink at another hotel! The furnishings in the room were old, tired and shabby. the bed was stained and in places the room was unclean. The shower was poor. Their was no bar, and the reception looked less than 4 star. This is not a 4 star hotel, and I will be writing to the dutch authorities to question this rating. As such the details are misleading.
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
The hotel was nice and the rooms were well sized. Can't really complain. Great location and price for the time of year. Bathrooms and beds were clean. We did have to do some rearranging of the furniture to get some more space between my friend and I, and ended up finding a large amount of dust under the TV stand. Lift was out of order.
Great staff and good location.
The location is excellent. The construction work in front of hotel.
The location was excellent, surely in view of the visit to an exhibition tot the Hermitage Museum, but also in view of the lively neighborhood. No complaints
Excellent sympathetic staff, flexibility on requests and prompt aid on any question. Close to center (well located) and nice view. Old style equipments (furniture and heating), beds too soft (easily twist back) and twin beds on double rooms.
the hotel staff, and the hotel is close to important places
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
location they gave us a room with a shared balcony on the first floor which ment that who ever could have free access in our room through the balcony. we explaned the problem and asked them to assign us an another room with no balcony and what they gave us was a room next to the old one: sure there was no balcony but a window, always looking onto the same balcony, common to other clients. i work in the hotel business too and i have never seen such a dusty and unclean hotel room in my life. our stay was short and this is why i didn't want to waiste my time looking for an another place to stay otherwise i would have done it. this hotel needs a completely renovation and is no worth of its four star.
Location and staff Facilites, Cleanliness
Very comfortable I did not get a wakeup call on one day, even though I requested one. Date: July 28,2007
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
People at frontera desk were really helpful, nice bar área rooms are modern and comfortable
Very good location; in the centre, but in a calm street. I liked the canal view from my room. Very good shuttle service to the airport. I needed someone to explain me how to switch on the central switch in order to have all electric appliances (including the lights) to work. It should be either connected to the opening of the door or made more clear. There was something strange with the pipes of the tap in the bathroom.
the sauna The price of the breakfast was a bit too much, the rooms were already expencive enough to include breakfast.
Great Location, nice facilities in the rood, good staff, very nice in general The waitress in the reastarant was once high :) Breakfast is too expensive.
The location is very good. Located in the heart of Amsterdam, there are many adventures to find that are just a short walk away.
Superb location, friendly and attentive staff, clean and comfortable. A very good value.
The business suite was very nice: great bedding, spacious. The staff were helpful. The lobby had electrical and usb outlets. My room was in a construction zone accessible only by stairs!! And construction resumed right outside in the morning. They shouldn't put people there, or should start construction later in the day. I also found it a little odd that there would be no usb jack in a business suite.
Gorgeous interior in the heart of the old city. Breakfast was incredible and sumptuous. Staff are warm, friendly, and attentive. Location is fantastic. 1. Heating was a major problem. 2. Parking is a nightmare. 3. Shower hot water not as hot as it should be. 4. Complimentary coffee in the lobby area is absent, though one can pay EUR 2-2.50 for a cup. Should be gratis. Once this is attended to, this will be able to achieve deserved greatness.
situation géographique et le hall This is the list of the main bad points :
The free cookie, the Apple Mac in the room, the proximity to the station Courtyard rooms have no view, the restaurants and bars are expensive, all a bit impersonal and large scale
Hotel's position, room's comfort Room's view on the station end the noise of train during all day and night
Friendly staff, clean, modern. Location very good for tourists (close to Centraal Station, center of city) A bit pricey, but really no faults.
I moly took off one star because they weren't very understanding of my accidental booking. Because of the change in time coming from the US, I booked for an extra day without realizing we actually get to amsterdam the next day!! They said because I booked through a third party they couldn't do anything but they could have given something complimentary to offset it. Of course it was my fault but still. The hotel was clean and they were very accommodating on the other hand, they help with booking events for you and give you a crib for a baby if you ask. They also have toothpaste if you forget yours and have European charging adapters to loan Not understanding
Very modern, with a very bed and setting and very nice bathroom. Excellent value for the money. The location is a bit out of the center.
Everything: decor, the room, the staff, services not much in the immediate area but everything else is on 5 min away
Room,staff, view No room-service, still Not every think ready
The close proximity to the train station and central Amsterdam Poorly designed rooms with ikea type furniture and cheesy gimmicks
Great staff, new modern and clean
Room was spacious and bright. Bed was comfortable. Room had odd shaped useless bedside tables. Counter was the only shelving facility in the room. Not enough for toiletries, phone/charger, wallets etc. we ordered dinner in the room and had no where to place the dishes except if we removed our stuff or ate on our laps. Most uncomfortable design. Hotel was located 15 minutes away from the charming city hub (on foot). Overall it didn't add any good impression to make it worth returning to.
Location, Lounge, Coffee and goodies at reception Beds hard
Good location. Not very modern. Adds 10 years to your life. People 50+ loves it I guess...
Great view overlooking the Singel Canal Friendly atmosphere Brilliant location
Cosy, friendly staff. No problems no free wifi
Well situated hotel with friendly and helpful staff. Reasonably comfortable bedroom, although small. Nice clean and well appointed bathroom. Hotel bedroom was rather small and paintwork on windows peeling.
The beautiful classic design interiors. The room as well.
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
The rooms were very nice and clean. The breakfast was excellent. The staff was very kind. My brother lives in Paris and is recommending the Hotel Estherea to any of his friends/associates who are planning to visit Amsterdam. The bar wasn't open until the evening. I would have liked to have a cocktail after I checked in...but there were plenty of places around there to have one - so it was not a big deal.
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
Loved the hotel and the staff were incredible. Will always stay there in the future. Room are small but beautiful. Rooms facing the canal had very little storage space.
disturbance during stay in room
While walking in the streets on a cold, windy, snowy, rainy day, the thought of going back to the hotel was pure happyness, as the hotel is so warm and cozy, It starts at the reception, continues in the corridors. Even the pool is warmer than all the pools in other hotels, I used it in the morning before breakfast and before going to bed at night. The extensive opening hours of the pool are a big advantage. The breakfast is the best I travel a lot, stay in nice hotels, none of them compares to this one...best juices, best fresh fruit, best bacon and eggs, best waffles. I loved the hotel tour, especially the wedding chapel and the other room with all the wood sculptures. I also liked the library with the fireplace. Everybody was extremely f I would have preferred a smaller and softer pillow
The service was great, if I can afford to, Ill stay there again.
The excellent staff and our gorgeous apartment to which we were upgraded Would not include breakfast again; though lovely and convenient it was very pricey given the area. Otherwise a perfect stay!
Hotel staff was more then nice and helpful For a "Junior suit" (as booked and paid), the room was too small
Great location, helpfull staff, nice interior, cleanliness, convinient bed, complimentary water and sweets every everning, channel and garden view, etc. - everything! To escape any delay connected with checking out the next morning, I was proposed to settle the formalities in the last everning.
Hotel helps for every question asked and answers all in the perfect way. No dislikes.
I hated to leave. Staff and facilities were outstanding. Room was beautiful and luxurious.
Absolutely first class service. Could not do enough for you. Extremely comfortable bed! -
Beautiful and comfortable hotel , Great helpful staff everything was great
Cleanliness, wonderful architecture and interior design, polite and proficient and friendly staff Nothing. It was perfect
Stayed here for business and it was great. All the required services and internet were available. As for comfort, the bed was perfect. My only discomfort was that it can get a bit too warm at night despite the heater being off. Also, I have to say that the hotel is beautiful and in a very nice location. It is very easy to find your bearings to find your way back and feel safe even late at night. Would definitely stay here again.
Excellent location. Little noisy, little dirty:)
location, service, and room were great. We paid 30 euro extra at the hotel and had one of the two rooms we booked upgraded. one of the two rooms we booked was on the first floor. At first it looked terrible, but ended up being fine and three older kids stayed there and liked it. We stayed in a room that we paid 30 euro to upgrade to.
Beautiful atmosphere, nice staff and amazing location Breakfast was poor and very expensive.
The location is very good, having a good access to anywhere from the tram station close to the hotel. The staff is indeed capable and courteous, but I rather wish them to be more leisurely.
The Pulitzer offers old world charm, excellant service, and all the luxury in modern accommodations anyone could ask for, I was thrilled with the hotel, and the morning breakfast was par excellance. The location of the hotel was for us, perfect. I just can't say enough. I've stayed with the Pulitzer before this trip and I will definately stay there again when I return to Amsterdam. I am in the restaurant business in the US, and because I work so hard at creating a special atmosphere and serving my guests well, I am very appreciative when traveling to be treated so well. . The Pulitzer does it right, from check in the check out! Thank you! Absolutely NO Complaints or suggestions.
The location. Lots of dislikes and for the price we paid, it is not close to the value that it should be.
The Pulitzer was recently redesigned and it exceeded my expectations in almost every way. The location can't be beat. It's in a very smart area in Amsterdam with great bars, shops, and restaurants nearby. The design of the hotel is very chic. The interior courtyard garden is amazing. Everything was perfect except service at restaurant Jansz. Everyone was well intended but some people (hostess) abandoned post for several minutes and people were left waiting to be received and, &! My case, to collect my coat. This is one area of operation to inspect. Otherwise, everything was so perfect. I've stayed also at the Dylan hotel and Waldorf and I would say that this hotel is better than Waldorf because the design is so smart and not generic like Waldorf. And I would say it's equal to the Dylan. Dylan is also chic but has a more classic design inspiration. Stay here while it's still affordable. I imagine rates will increase once reviews and bookings start coming in.
We had a very nice room with a view on the canal;
great location, walking distance to most things, nice garden too much renovation, halls not very attractive
I spent there 4 nights with my wife, daughter and two grandchildren (5 and 14 years old). What impressed us most was the unique atmosphere of relax in the most heart of the city, unbelievably delicious cuisine at 238 restaurant and very comfortable pillows!!!! No, everything was perfect
found the hotel to be the perfect location for our vacation in amsterdam. many of the things we wished to see were in walking distance and if not the hotel was very quick to arrange transportation for us. thought the room could be just a little fancier in appearance for the amount of money charged. otherwise - very confortable
amazing interior with best in class everything
The hotel has a trendy, designy look and staff seemed friendly enough. There's a neat garden in the back and a they have a cozy lounge with descent drinks. I had high hopes for this property upon arrival, but overall was let down. I had the hotel dry clean three silk items, all of which were ruined. It took me over a week to get them to resolve it and in the end, they only paid out 75% of the replacement cost. We were put in a disabled accessible room located right by the elevator (despite not requesting an accessible room). It was loud, the accessible shower allowed water to get all over the bathroom floor. The vanity outlet in the bathroom wouldn't work and it took them coming out two times to fix it, leaving me unable to do my hair both mornings we were there. Upon arrival, the woman who greeted us (and was apparently training) said that welcome drinks were complimentary for guests. When the man training her joined her to do our check-in in the lounge, he asked if we were in town for anything special. I mentioned it was for my husband's birthday weekend and he offered to "cover our drinks." This seemed odd given the woman had just told us they were complimentary. Not sure if he was being underhanded or if the woman training was just mistaken. The whole thing struck me as odd.
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
Everything was of a high level No
The service was amazing! Roland was the best concierge ever. He really made our trip fabulous! Everyone was so friendly Nithing
Comfort of room and helpful staff
Its central location, its friendly helpful staff, its comfortable rooms and pleasant atmosphere and there was no language barrier.
The hotel in general, the room, view, location, staff breakfast was too expensive and too poor
Very good location, Nice minibar, Friendly staff I was not given a good room from the beginning. I lost too much time to give us an acceptable room.
The fact that the hotel is located in a central area. The hotel has very good facilities.
The position is quite good. The bed is very comfortable. The hotel is far from being a five stars level. Small rooms, old furniture, noisy, no complimentary services, poor level of service staff. The price paid is too high for what you get.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
The staff were professional and extremely pleasant. The location was perfect to see everything Amsterdam has to offer.
Attentive and courteous staff - lovely room with views over city - would definitely stay there again.
Fantastic position and quality of facilities Nothing
close proximity to tourist destinations. Hotel was within walking distance of major tourist attractions.
hotel staffs are very helpful, the room is great, clean and comfortable. we booked double room, it's big! the location is great, easy to go to station or airport, we can catch the bus just in front of the hotel. nothing
Very nice, staff was very helpful and professional.
location + staff the bed wasnt comfortable
It is comfortably situated near public transport services and the city centre. Its value for money was less than poor. It boasted an incredibly expensive breakfast, admittedly including sparkling wine, which for my purpose of stay, however, was totally redundant. With the no more than fair comfort offered, the price ought to have included a humble breakfast as well as complimentary Internet access for hotel guests.
The location is perfect and the American Bar is the ideal place to hang out for a few hours in the evening. I would like to see more variety on the food menu in the bar.
we enjoyed the service & stlye of the staff, the room was out of this world with the most comfortable bed & fantastic views from the balcony, the location was ideal for what we wanted & would recommend the hotel to anyone.
Historical hotel. Excellent service. Bed and pillow were not comfortable.
Pretty good overall. Very nice cafe-restaurant in the same building. Outrageous internet fee and even worse service when you wnat to use hotel computers
Great location - couldn't be better!
Centraly located, tram stop, restaurants and shops straight outside the door
I like the location, the services and the cleanliness of my room. The room was reely small.
excellent location, staff, breakfast, great rooms no
Location and late breakfast No tea/cofee facilities in room
breakfast and location no air conditioning also step to bathroom
friendly staff & excellent buffet breakfast no room service
The staff was very cooperative The room was very small
Location!!! Great breakfast with a selection of delicious food!. THe staff was also very helpful. The beds are little to narrow and too soft for me. The water in the shower never became hot, just warm.
location, staff customer service I had to go home early!
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
i found it very nice andthe staff were very helpful also the breakfast was lovely