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Dam 9, Amsterdam, North Holland
0.4 mi from
It's right in the center of things and I had no problem walking to most of the hotspots in the city which was awesome. The staff was very friendly and helpful. Great design of the place as the rooms are pretty stunning. Would def recommend to others Didn't like that it doesn't have a gym but it isn't a big deal because you can use the facilities at other nh hotels, in which there is one two blocks away from this one which did have a gym
The location Furnishing of the rooms
The staff are fabulous! Hotel has wonderful history. It was the home of Rembrandt's Nightwatch. The location is very central to all Amsterdam sites. The breakfast is incredible. It is one of the best places I have ever stayed!
Location Rooms are far too small for that price. Poor furnishings, tiny bathroom, no concierge, place is in dire need of an update
This is a luxurious hotel located in the part of the Amsterdam. The service, the food and the staff were among the best that we have ever seen. We would love to go back there again.
Location The breakfast that is supposed to be included is just teas and coffees. You have to pay extra for a cooked breakfast even if your room rate says breakfast is included. The radio in the room started playing on its own early in the morning for no reason, extremely loudly. When we called down for a porter to switch it off, it took him 10-minutes to stop it playing. This woke us up and we couldn't get back to sleep. The staff didn't seem to care about such a major inconvenience.
great location, fantastic rooms, drinks from the minibar and breakfast are always included in the room rates which was a very positive surprise. This is a better experience than most 5 star hotels I stayed at!
The location and common areas were lovely We were in room 8. The loo was tiny - luckily we are both thin. Anyone over 6 feet tall or 12 stone would stuggle to sit on it.
This is the place to stay for visitors to Amsterdam. Great location near everything. Great restaurants and bars near by. One of the better coffee shops and smart shops just a minute away. Nothing.
The staff Lack of information ,should make clear what the hotel offers .ie. breakfast not included no smoking signs ,never saw in rooms but rooms was clean and nice.
Location is very good. In the heart of the city. Few minutes walk from the dam square. Breakfast is very good and not too expensive. Air condition is not working in the room. Business rooms are in another building across the street. Rooms are small and not too comfortable. Parking costs 55 euros per day The room is expensive comparing to any other such an hotel in Europe. I was expecting much more...
Everything was excellent. Beautiful old world charm, large spacious room, staff was outstanding in every way with help on questions, places to eat and see and making reservations. No
Location, interior design, breakfast, coffee/cakes, most staff Poor window, let in a lot of street noise, with what we paid for 2 nights (c.€380) they could buy a double glazed window (about 4 ft by 3 ft) which would be a big benefit for future users of the room. While most staff were friendly, the receptionist we mostly dealt with was businesslike/efficient rather than friendly. (my wife might use different words!)
Fantastic hotel in a fantastic location. Phenomenal staff at every level. We walked or biked to everything: dining, museums, bars and the zoo.
Hotel is situated in the centre of the city, 10 min walk from Museum district. But in the same time hotel building is on the very peacefull street - so you can sleep well. Very poor breakfast. Also room was not very clean.
The staff was very cooperative The room was very small
The check-in staff (those specific two) they were great fun and welcoming and the cat. The hot (cold!!!) water in the morning and the explanations received at reception (i.e. a once off incident) not true. Every morning same issue all week-end. The lift- you can age 20 years waiting for it.
Great location. Very good and helpful staff. Canal houses are well known to frequent visitors. First timers with mobility issues (not my problem) should ask for rooms wiht easy access.
good location Canal houses are well known to frequent visitors. First timers with mobility issues (not my problem) should ask for rooms wiht easy access.