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Staff at reception and night porters were very helpful and friendly. The 'living room' area is well designed to be modern yet comfortable, the range of books available to look at was excellent. The location is excellent - Leidseplein is a stone's throw away and there are lots of really great places to eat. The Museums are also just around the corner, and tramlines are a 5 minute walk away. Sometimes we had to wait quite a while for our presence to be acknowledged and orders taken in the 'living room'. Also, a couple of times staff entered our room after hardly knocking or giving us time to reply! I think the rates are quite expensive when you consider that they do not include breakfast and the charge for web access is huge!
Location is great. Clean Standard rooms are a bit small but great for a couple. Staff is very professional. Concierge is great with recommendations
Cleaning staff was nice. Water leaked from my ceiling onto me in the middle of the night. managenent was totally unhelpful.
Next door to museums and across the street from canal, cruises and casino Very helpful and professional staff and excellent restaurant on site (MOMO). Clean, well appointed room of adequate size. Highly recommend Road traffic could be heard but not a significant negative
The location was excellent for visiting the Museums and good selection of cafes and restaurants nearby. Canal boat trips right outside hotel entrance. The room was cramped and somewhat claustrophobic. The cost of the room was far too expensive for the size and no breakfast included.
From a tourist perspective the location of this hotel is very good indeed, it is just metres from the great galleries and Vondel Park, and close to Jordaan. The #197 trolley bus around the corner opposite the Van Gogh museum takes you to Schiphol in 30 minutes for 5 euro (pay as you get on), every 1/4 hour, and trams #2 and #5 take you to the main railway station. Despite being on the relatively busy Stadhoudekade street, the hotel is quiet. The rooms are clean, very comfortable, slightly but not overly cramped, idiosyncratic in design, with air conditioning that works. The staff are intelligently helpful, switched on, and very pleasant. I think that is a Dutch thing anyway. I took the 'with breakfast' option. I recommend it. All this comes in at about $210/night per room including taxes. There are plenty of cheaper places around but if you are in Amsterdam for a couple of days and want a faultless, quiet, reliable, central place to stay, this is a good candidate to consider, and worth the money if you have it. The only thing that I wasn't keen on was the Momo restaurant that is attached to the hotel. It is a Sushi only restaurant, so if Sushi is not what you want, too bad. We ate there one evening and while the Sushi itself was no doubt excellent, it was expensive for what it was - as in my opinion Sushi tends to be. If you like a rank of chefs attending minutely to each bite, and lots of pretty waitresses regularly asking if you need anything, or don't really mind about the cost, that's fine, enjoy it and pony up liberally at the end. Otherwise, don't come to this place too hungry, or with kids, this one is for the up-market purists. There are better places nearby, serving quality food of other types for quite a lot less.
The location is perfect. We recieved a warm welcome upon arrival, and was please try suprised at the accomodations. The bed was very comfortable, view perfect, and the room size would meet or exceed any standards. Literally the best location for a brief walk to vo delpark, museums, de hallen, red light district, and tram stops. There is no pool, but for us we didn't care. The lobby was warm, as is standard in most of holland, but rooms are well air conditioned.
MOMO I was not happy at all with the bed and I ended sleeping on the floor because the matress was really bad.I paid 160 € and I think the bed should be comfortable.I was not happy with the answer of your staff saying that the bed for standard rooms.I was that close to go down to the reception with the matress to show it to all.
Close te citycenter Bed en cushions to soft. Bad smell
Location and staff were great. Breakfast although pricey was huge! Very decent! Very clean and comfy bed. Room was modern although the "non-divided"/private bathroom may be an issue to non-couples. Some of the toiletries where empty.
- Proximity to Amsterdam's famous museums - Comfort of the bed - Size of the bathroom (we got a handicapped room) - Availability of luxurious toiletries - Clean, well-kept rooms - Friendly staff - DELICIOUS hot chocolate - Free, reliable wifi - Room itself was a little small - Cleaning staff arrived at 8am
Size of room is excellent for location relative to city center. Property has good ammenties.
Location + comfort
Warm friendly atmosphere. A little far from the center and the action of leidesplein.
For European standards, it was very spacious and was the best hotel I have stayed at for under $150 Euros. Great value, good location and I would stay there again. Hotel room did not have dresser or microwave. (Microwave was available if you go down stairs).
1) early check-in because I needed to sleep after trans Atlantic flight 2) location breakfast was not included in the price of the room
Very nice hotel, well situated nearby a tram stop. Big, clean and comfortable rooms (very quiet). Excellent breakfast, though rather expensive (as was the hotel itself). Would definitely stay there again if my budget allows it ......
A nice hotel with large rooms, good staff and a great location for the Museum Quarter. The hotel is also fully accessible for a disabled solo traveler. As a wheelchair user, it was inconvenient to have to ask each day for the towels to be left down.
Location was good It was very dirty and smelly. The room had not been properly cleaned- it was dusty, the bathroom was mouldy and there was garbage under our bed. There was a mouldy, musky smell in the entire hotel, from the 2nd floor and above. We paid quite a bit of money to stay in this "4 star" hotel, but the hotel was no more than a 2 1/2 star in my opinion. I would note recommend staying here.
panorama view through glass wall of my room on the 6th floor to trdational Amsterdam houses and chanel. The disctrict is really quiet. The hotel is located very close to Van Gogh museum, my favorite place in Holland it takes almost 1 hour to get the hotel afoot from Central station. You need take a taxi
Everything in Amsterdam was expensive considering I was using the American dollar which doen't seem to be worth much. The hotel was in a good location for walking to tourist attractions. The only complaint I had was the smoking in the hotel lobby and bar but I guess there are no restrictions in Amsterdam.
Very nice location, only one block from the nearest tram line, very easy to get around the city. The rooms were also very large with plenty of room and a canal view. The breakfast was very expensive and the bed was not as nice as most NH hotel beds tend to be.
The hotel is very well located: just around the corner fr The Van Gogh museum and the Rijks, which were two of my favorites. the staff was very friendly as well. I would definitely stay there again.
they confused me with another guest and gave me key to his room
The location, the facility and room, and the staff. All was wonderful. I hope to go back. The hotel was busy and our room was upgraded to a superior room. It was very nice. It was too short!
A very cozy boutique hotel in a great location with friendly staff. The shower was scary.
Friendly hotel staff and clean rooms. Good location. Small Room
location, services, cleanliness,
the hotel is walking distance from the museum area and the main shopping street the room was not insulated well, no double window so it was a little bit cold
convenience to Amsterdam attractions Our room was a little small
Lovely area, lovely hotel in charming old buildings, however with modern conveniences, large bedroom, excellent, helpfull staff. Beautiful fresh flowers in the common areas and in the bedroom. Everything perfect...
Breakfast was very good with a nice selection of foods. The bed and pillow were very comfortable. I especially liked the good location to the museums and the friendly staff. Thank you for a nice stay. It was a little difficult to move easily between the bed and desk in room # 305.
Location near to the fashion and museum district. Quiet street the room was a little hot during the night
The rooms were small but well appointed. The staff was friendly. Best of all the location is away from the tourist craziness yet near many attractions and a great place to begin exploring on bicycle. The wine in the room was disappointing in quality and price.
The location is perfect - in a quiet but very central place. Free wifi in the room for no extra charge. The staff is helpful and efficient, without bothering you.
The double room was quite small, thought it would be bigger
Treatment received from staff, some respect is due to clients! Very small room, could scarcely go around bed. Noise from lift and people in the corridors. High Price of breakfast.
The hotel is in the central of downtown of Amsteedam. So there are some coffee shops and super markets near the hotel. So we didn't eat very expensive breakfast. My room happened to be along the street and drunk guys' loud voice waked up my family at midnight. 15 Euro breakfast is too expensive. I am afraid that a small child can't eat food for 15 Euro. This hotel is not luxurious one that we have to pay that much money for breakfast.
very helpful staff no
Loved the location and the 'dutchness' of the street would have liked a double bed in the double rooms booked
Hotel is situated in the centre of the city, 10 min walk from Museum district. But in the same time hotel building is on the very peacefull street - so you can sleep well. Very poor breakfast. Also room was not very clean.
Friendly and helpful staff and comfortable meeting room The cost of the breakfast (Euro 15) is overpriced. The bathrooms facing the street need curtains for privacy.
Fantastic hotel in a fantastic location. Phenomenal staff at every level. We walked or biked to everything: dining, museums, bars and the zoo.
The hotel is very central, staff is helpful and it's good value for money.
The blinds did not filter the light well enough
Good location A bit difficult to find
Excellent central location, friendly service in various languages !!!
Amsterdam is so small there is no reason to stay in the middle of all the touristy stuff. This place was in a quiet area, yet close to everything. Clean, comfortable, with helpful staff. Did not try their Japanese restaurant but it was packed every night and apparently has a good reputation. I would say this is a more "grownup"/sophisticated hotel. They rent out average bikes, which are a few € more expensive than the rental place down the street, but it's more convenient than the rigmarole of leaving 50€ cash per bike + a copy of your ID. Honestly, the only negative were the rental bikes, which were not very comfortable for long rides but do the trick!
Location, staff was very helpful. Bath products and bedding was very nice. Outlet for coffee machine didn't work, had to make coffee in bathroom sink. Top floor room was designed poorly with very short ceilings in corners and hard to access outlets.
Great stay here by myself....I felt safer than other parts of Amsterdam. Woah....great neighborhood. Students spoke in Dutch to each other in front of me several times.
I liked the location and the bar area.
The comfort of the room and the tranquility I asked for two umbrellas and they delivered me two ancient and torn(broken) umbrellas. I supposed that they would not receive(charge) from me anything and they received(charged) from me 10 Euros.In addition request for three occasions that will change a molten bulb of the bedside table and the personnel dl hotel ignored.
a wonderful building, beautifully restored - we have stayed before and always look forward to coming back - the staff are all very friendly and helpful
The building itself and the decor, good size rooms and quiet location. The staff were unable to recommend good restaurants. The places they recommended were unimpressive and touristy.
Service was excellent, friendly. Ambience and decor beautiful, location very conveneint.
The building itself is nice, but the service grade is very amateur as the hotel's name. For a short while the front could not find my room key and she told me that she would charge me for the loss of the key. She found out my key somewhere else finally.
The rooms and the hotel itself were very nice and stylish and friendly staff. Nice location. With regards to service: there is definitely room for improvement. You would expect a better service in a hotel like this. Even though we knew most of the staff consists of students you would expect a better service and a professional staff given these rates. Or else lower the price (and expectations will be lowered too), then it would be easier to accept that most of the hotel staff are no professionals (yet). We also thought the lightning in the room was a little insufficient (a little bit too dark).
It was a wonderful experience! I felt the atmosphere was very warm and welcoming. Art was in the air. The room exceeded expectations and the location was perfect. It was quiet and peaceful at night - ideal for a relaxing stay. I cannot recommend this hotel enough.
Great location and design and breakfast! Very frienly host, who made breakfast available half an hour before the official start! Breakfast starting from 08:30 is rather late for Business travellers - who would certainly like this B&B a lot otherwise!
The combination of a typical old Amsterdam house with latest standards for modern minimalistic design. A B&B experience with a touch of 5 star hotel at very reasonable rates. King size bed & king size shower & large, heavy towels. The friendly reception by the owner and the cosy breakfast on the top roof. Great location (5 minutes walking distance to Prinsengracht, 10 minutes to Leidseplein and Flowermarket) I loved it all
The perfect situation,and the confort of the room. Several things:The stairs are too steep,the WC has no door for intimicy and the breakfast with no many choices.
One of the most beautiful rooms I have ever stayed in. The owner was so hospitable.
Very good room and location. Our flight arrived at 7 am and we could not get the room untill 2 pm. Besides they didn´t give any welcoming cofee in a cold morning. We did not get any breakfast the next day because we leaved the room at 7.45 am
homelike atmosphere, typical Amsterdam residence house
The hotel owner was welcoming and helpful. The vibe was a laid-back, ultra-modern b&b - minimalist modern design elements throughout but without the impersonal coldness of chain hotels. The breakfast was great - fresh fruit, yogurt, bread & muffins, meat and cheese and eggs to order + coffee and teas. No.
Alex is an excellent host and the accommodation is first class. Breakfast is high quality and freshly prepared. The B&B is well located in a quiet street but is near transport links. Free WiFi (with a strong signal) is another plus.
Friendly staff, clean room, plenty of space (but we were staying with 2 people in a family room for 4) We had to pay to use the locker.
The staff were very helpful and the Hotel is in a great location for the sorts of things we wanted t do and see. The double bed room was alot smaller than we thought it would be.
Very clean and tidy. Location very close to museums and out of the dodgy part of Amsterdam. Convenient transport. Helpful staff. Generous breakfast. Very small rooms, bathroom extremely small. 3 of us managed to bump our heads on the television shelf which was close to the bed. Some noisy residents. Scary lift and very steep stairs with dodgy old handrails (I got a splinter). Not much choice at breakfast.
Friendly staff, excellent location The mattresses were too firm for me - the bed was not comfortable
The hotel was really nice, breakfast OK. Good location. We did not like the beds. Quite short + not too comfortable.
Friendly Staff Small room, noisy at night, disturbed sleep expensive
Cleanliness, location, friendly staff. Hotel pub nice feature Austerity of rooms. Comfortable but basic.This is not a complaint. I appreciated the value for dollar spent.
Well located across the road fom Rijksmuseum. The room was small and a little shabby, but clean.
Rooms are too smal to breath.
Location is good and away from noise and crowds. Basic and small rooms. Very helpful staff. Very good price. Heating was not enough for the room. There was a weird smell when we first entered the room.
The location was great. The breakfast was good as well. The rooms are small but that's normal for Europe. Also I wish they had access for strollers and wheelchairs. The other issue currently is the construction in front of the hotel.
Great location. Efficient checking in and basic services. Reasonable cost.
Great location, reasonably priced. Breakfast buffet was fantastic. Shower was not very well enclosed.
the situation, the kindness of the staff. the smell in the bathroom.
The Staff was pretty nice and helpful, the breakfast, the beds and toilets were good, the wifi was pretty decent, location was great. No free Airport shuttle. Heheh Just kidding, not much to complain a bout.
Looked great online but failed to meet expectatio a. Tiny rooms, had to refute several charges on the bill and the rooms on the ground floor were shockingly noisy from the lobby. The shuttle we asked them to book did not arrive and had to locate our own ride to the airport and while the staff was lovely to deal with found myself having to deal with them over issues I wouldn't have expected from a hotel of that alleged caliber. My wife and I were charged for breakfast which we expressly opted out of upon check in and never ate. The rooms were tiny by American standards and the bedding and pillows were lousy. During our three night two day stay our room was never serviced and the walls and doors being so thin means any noise or movement in the hallways is clearly audible and that got old quick.
Clean and nice room Good location The first room we were given was a corner room facing 2 busy streets. The street noise was unacceptable. We paid for a deluxe room but this one had only a double bed in it. After strongly complaining we were move to an inside room that had a King bed it in. This room was very nice.
Long story short... Showed up at 8:30 PM to check in and was turned away to another hotel (much further away and in a bad location) even though we had a reservation. No advance notice or warning was given prior to walking into the hotel. Not a single email was sent even though they must have known hours before we walked in. They did nothing to improve the situation... the staff basically said too bad, deal with it. Attempted to contact management, only to be rebuffed and ignored.
The location - near museums and canal cruise; friendly staff. We also appreciated Kayak's arrangement for its convenicence and inclusion of breakfirst. Thank you.
This hotel was the perfect distance to walk anywhere in the city, clean rooms, friendly staff Some construction on the street outside, but not too noisy
I payed for a small double - the room was fine and very clean but was right beside the entrance door and reception ddesk and very noisy - my friends got a room right beside the elevator which was also noisy - the walls must be made of cardboard or something but the hotel in general isnt bad.
The hotel is situated near to most of the tourist destinations.The room is fine. but the elevator is crickety.
The breakfast was not bad and not too expensive. The tram stop was very close. The rooms are actually small, as well as the bathroom. The location of my room was OK, but there are rooms close to the elevator, where you can hear people talking. There is even a room whose entrance is in the lobby. My friends stayed in a room with a double bed which was too small.
None - the breakfast maybe? Horrible, please prevent at all costs, rooms are tiny, noisy. Really bad experience for such a great city, and such awful price ! beds, rooms, staff, noise
Clean room, good breakfast as part of room rate, in a nice area. Trams nears, away from the crowds. Tea and Coffee in room. On main road and could be noisey at night. We had room next to lift and this was noisey, a long walk to main centre of city but trams nearby.
Friendly stuff, nice rooms, very clean
location, staff, good bathroom facilities, reasonably comfortable and it was good thatthey offered a smoking policy. room service was not available, there was no bank/auto machine or facilities to obtain cash (all bank machines were emptied due to the festival in amsterdam).
20 min (pleasant) walk to centre or tram very close, clean and good staff. Secure parking, very good for my motorbike, 15 euro a day my room was by stairs so a bit noisy+ noise from cleaners woke me at 8
My room was on the top floor of the hotel and when I accessed my room it was very stuffy and hot. I found it did not have air conditioning and was very very hot as the room did not get any air circulating. The window sash cord was broken and you could not hold the window open. A piece of wood was used to have the window open to get some fresh air in the room. The room rate was good for Thurs night but jumped up 100 Euros for Friday night which I thought was too high. The breakfast was nice and the room clean, but overpriced for the weekend prices.
Almost everithing, kindly and doll stuff, clear rooms, the only problem were my neighbours themselfs, but it's not the hotel's blame. P.s. Offer for everybody No, nothing