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No parking! You can pay 30 euros for leaving the car at the front door area but only place for about 10 cars! The room was ok but a little bit dirty! The breakfast buffet to expensive for what it offer! I purchased a king size bed but they give me single beds because they had no more rooms availabel! Very disapointing. I will not recomend this hotel even to my enemies!
I loved my room, its was amazing. I could live in a room that size for my entire life. It had a kitchen, wonderful lighting, skylights (top floor) room, I was able to rent a bike and When I first arrived my initial contact with a hotel was with less than welcoming. I didnt feel welcome at all and she seemed more interested in getting me off her back so she could smoke a cigarette than actually helping me. After getting food and walking around a bit I came back and was helped by another lady who was so sweet and gracious. I'm still giving this hotel an excellent review because I dont want to spoil it over one bad encounter.. The rest of the staff I encountered throughout my stay was excellent.
Pleasure trip Reception staff were abrupt and unnecessarily rude!
The Arena is a great hotel, we spent most of our time in our room, though the lobby and grounds are impressive. The bed was very comfortable, the bathroom very nice, the sitting area perfect. We had floor to ceiling windows which overlooked a courtyard and that really made the room. A few nice amenities included an electric tea kettle to make coffee and tea with, a safe, a fridge and blowdryer. When we needed a converter, the front desk had one for us. The front desk also called cabs for us which came quicklly. Nice quiet neighborhood with easy access. I didn't realize the room was two floors with the bedroom upstairs and the bathroom downstairs, not ideal for middle of the night trips to the restroom. There was no handrail on the steep and winding staircase. While housekeeping came everyday, they did not sweep the wood floors which I would have expected. One wall of the bathroom is the wall of the sitting area and is all black glass, which at first seems opaque, but really isn't. When it was just me and my husband in the room, no problem, but when we had visitors, it was a bit awkward.
I love the fact that the staffs are super friendly. Very nice hotel and nice high ceilings. We got a free upgrade too. I love it so much I def want to come back! I love everything about it. Nothing to complain about. the bathroom is so nice and beds too. Only downside is that they are currently doing constructions and wish we would have been informed. It gets very loud during the day but aside from that it's all good!
Not match bathroom privacy
The staff was great. The room was comfortable. The restaurant was excellent; good food, nice atmosphere.
Room was very clean and spacious. The heaters are a bit old and noisy.
The rooms were very hip and the beds were so comfortable. Really liked the slick bathrooms and the overall hotel decor
The design of the building and room interiors was new and refreshing to see. The staff made us feel at home straight away and if we had any questions they were more than happy to help. The only negative was that the room when we first entered was incredibly hot, and nobody told us there was an air-con unit in the room so we couldnt get comfy for a long time (until we found how to use the air-con a couple of hours later!)
it was easy to reach the city it was very cold in the room and what was promised never came...
Unique Couldn't check in till 5pm. Just spent 30 hrs traveling very unpleasant
Style and design of the common spaces It was impossible to get a hair-dryer in 3 days. The standard of the room was low for the category of the hotel (even if in Amsterdam this is quite common).
Only slept here a couple of hours, didn't had much time to enjoy the facilities, but the bar and the club looked and sounded really cool. Next time I am s\ure to enjoy those facilities to the maximum. Cool to have a stair in the room to the upper bedroom. The shower wasn't closed of from the rest of the bathroom. So I had a centimeter of water under my toilet after showering. The Airconditionig was positioned directly towards the bed, makes a noise and you have a constant cold breeze which is nice for a while, but anoying if you want to go to sleep.
the space of the room and quite close to city center. the zoo is next to it and a few museums such as boat stops it was very dificult to get something from the bar. the barman was always out for something else.
Room was warm,clean,comfortable. Hotel decor was modern and clean Certain Reception staff were less than helpful and totally inexperienced to deal with a possible emergency.
We were living on the 8-th floor, so the view was realy amasing, especially at night :)
room parking is not for free
Very clean, hotel staff was very helpful and friendly, good value for the price, great location. Breakfast buffet was good. Bathroom was pretty small, elevator was suspect and the stairs were only for emergency use, no AC or fan, bed was only ok. Breakfast buffet was little over priced at 15 euros.
Hotel stuff very, very good. Location of hotel very good, near park, trasportation to city center excellent. Rooms very small, rooms were dusty, wifi in the lobby lasts only half hour than you must go to reception and ask for password and log again. Loss of time.
location staff no instructions for tv
comfort, location near conference, breakfast, service, staff
Amsterdam center can be reached in 12 minutes by tram.
The members of staff were very professional and receptive. Keep it up
staff were very friendly and the rooms modern and very clean. very good location to. no
Almost everything. Breakfast was too expensive!