Find reviews that mention:
8.0
Pros:I ended up liking the pickup truck I was given instead of the sedan I reserved.Cons:The pick up process was tedious, had to wait to get to the (singular) representative. Had to wait (late in the evening) to get rented vehicle!Reviewed Jun 12 2021
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2.0
Cons:I wish Avis was open to rent a car to us!! Thankfully National had one car left for us and it was a luxury SUV for a couple of hundred of dollars cheaper! Thank you National!!Reviewed Mar 23 2021
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8.0
Cons:800 customer service was terrible. Offered little to no help when our flight was delayed. Avis onsite representative was helpful but call center rep was terrible.Reviewed Oct 15 2019
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10.0
Pros:Pick up and drop off were quick and easy. The vehicle was very clean.Reviewed Sep 9 2019
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6.4
Pros:The car was greatCons:There was an hour wait at the abq airport three shuttle lines came and went at all the other car rental places. Avis had one attendant, she didn’t even apologize. When the people I came on the shuttle with went to enterprise and hertz and they were walking to there rental cars I still had a WaitReviewed Jun 19 2019
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2.0
Cons:This company does not what they are doing. Customers service tells you one thing when you arrive to pick up they tell you another. Come on AVIS you're a big company figure thing out finely with in and stop screwing with your customers.Reviewed Jul 24 2018
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4.0
Cons:Terrible service. Counter rep was absolutely apathetic, and seemed annoyed we were able to book a rental through Kayak 5 min after she told us she didn't have any available cars.Reviewed Mar 22 2018
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10.0
Pros:No hassles on either end of a one way rental. Very reasonable rate.Reviewed Nov 12 2017
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10.0
Pros:Very friendly and speedy assigning a vehicle when went out to find it didn't have to wait long and checking out very friendly gentleman giving us directions and enjoy our stayCons:Rental cars are way far from airportReviewed Aug 21 2017
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7.6
long waitPros:The double upgrade.Cons:45 minutes in line. Only serviced 5 customers with two attendants during that time. We went outside to get our car to find NO cars in the lot, only trucks and vans. They were waiting for cars. Must have been a crazy busy week in ABQReviewed Jul 18 2017
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8.0
Staff will try to trick you into paying moreCons:Staff tried to trick me into paying 3X for the car I already set up and confirmed online with Kayak, then blamed me for not understanding the terminology. I'm not in the car rental business. I left with the rental car angry. Killed my good mood.Reviewed Jul 12 2017
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5.2
Avis is a rip offPros:I liked the price.Cons:The agent was rude, tried to rip me off big time and when I caught him and went to another agent he came down and tried to bully the other agent to rip us off too.Reviewed Dec 13 2016
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