Reviews for Avis in Albuquerque
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Jan 16 2017
Poor booking experience, Worse service from AVIS
Pros: Ford Escapes are decent vehicles and it performed well
Cons: Kayak booked me at a downtown Albuquerue AVIS even though the airport AVIS was at the same price. Wasted my time and money and ended up getting charged $20/more a day at AVIS airport to do an in person booking, thus Kayak lost the revenue. The insurance policy I bought from Allianz through your site was VOIDed by the company and they said it was useless for me to book this online since it was only good if I'd picked up at the Airport location, not the downtown location. However, they would not let me cancel so I just wasted that $30 for no benefit. The gate agent at AVIS made me rent a GPS unit to reduce my bill. Bizarre. AVIS tried to give me a Jeep Patriot then once I complained gave me a Ford Escape with extensive body damage to the rear right, then did not allow me the opportunity to review vehicle condition prior to checkout, so it would have been my fault should they have noted the damage.
Dec 13 2016
Avis is a rip off
Pros: I liked the price.
Cons: The agent was rude, tried to rip me off big time and when I caught him and went to another agent he came down and tried to bully the other agent to rip us off too.
Nov 20 2016
Pros: Nice new car, comfortable.
Cons: We came in before midnight and it took us an hour to just pick up our car, it was already reserved and paid for. Avis was closed thus we had to go to Budget. There should be a faster system if you don't want any add ons.
Sep 12 2016
Pros: Great car!!! Clean and very new!