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10.0
Easy pick up and drop off.Reviewed Sep 18 2023
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10.0
It was greatReviewed Sep 17 2023
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2.0
We arrived after the specified pick up time but the car was not ready , we waited for around 90 mins before it was. The server at Avis seemed indifferent to the situation. NOT my idea of customer serviceReviewed Sep 3 2023
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10.0
Went very smoothlyReviewed Aug 5 2023
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10.0
Very helpful friendly staff. Quick efficient service and very clean car in excellent conditionReviewed Jul 11 2023
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2.0
Drop off was easy. We booked a “suppliers choice” size car. When we arrived we were told because our plane was late (4 instead of noon), we would have to be upgraded to a full-sized sedan for $30 a day more or $150. The price of the rental car was already ridiculously high (twice as much for this 5-day rental as we are paying for a 10-day rental elsewhere a month later!) it left us feeling cheated. Also car had a “service needed” light on but the attendant told us we should just ignore it.Reviewed Jul 3 2023
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8.0
I mistakenly scheduled my vehicle pick up two hours late. My rental was not ready, but the clerk offered me a larger SUV immediately for a slight increase in the price. It was a useful suggestion because I was worried that the SUV I had reserved was too small. So, it was constructive and worked out well.Reviewed Jun 19 2023
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8.0
They charged me extra for gas while I filled the tank full. Then I had to call the customer service to refund the extra.Reviewed May 17 2023
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8.0
Great service. Prices were high.Reviewed May 15 2023
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10.0
Had to go to counter to get car but line was short and only took 20 minutes to get car keys and be on our way. Other rental companies lines in Anchorage take 1 or more hours.Reviewed Apr 3 2023
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10.0
Clean, fast, professionalReviewed Mar 19 2023
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8.0
The car smelled like fishReviewed Oct 27 2022
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