Find reviews that mention:
10.0
Check-in took a while, but everything else was great.Reviewed May 7 2023
review from![kayak]()
10.0
Everything was as promised.Reviewed Jul 5 2022
review from![kayak]()
6.0
Clean the car before renting it, stuff in cup holders from and back, soda can in trunk, food prints on front seat, foot marks on dash are several places, inside of driving window film so bad had a hard time seeing out of it. Very disappointed when my riders said there are half full cups back here. Front seat rider asked for a wet rag to wipe down the seat and dash area.Reviewed Apr 4 2022
review from![kayak]()
10.0
Proper snow tires would have been better to have as we drove to Valdez and back. The tires were not adequate for Alaska winter driving.Reviewed Feb 23 2022
review from![kayak]()
10.0
Fast service at pickup and drop off!!!Reviewed Sep 16 2021
review from![kayak]()
2.0
Pros:Dropping the car off the person checking the car in was very polite.Cons:When checking the car out the guy at the desk was extremely rude. He also said that the insurance you purchase through Kayak does not cover the car. I had to call and add insurance through my personal company before I could leave. I would also recommend putting winter tires on the vehicle when it’s being rented in Alaska during the winter.Reviewed Feb 10 2021
review from![kayak]()
10.0
Pros:Easy out and returnReviewed Dec 16 2020
review from![kayak]()
9.6
Pros:Front staff and the person who helped me do the inspection was greatCons:The front windshield wipers were shot. Need to be replaced. It was almost dangerous to drive when it was rainingReviewed Oct 17 2020
review from![cheapflights]()
8.0
Pros:Check in staff/agent was not able to locate my rental reservation with my given name, then when asked why he could not find my reservation, stated it was a “common glitch” , then when I asked about the $500 deductible the agent (male) stated that if I did not like the $500 deductible that I could go to another car rental.Cons:Rental agent - young male Asian with ear ring needs to be taught better courtesyReviewed Sep 29 2020
review from![kayak]()
8.8
Pros:Staff was overwhelmed for pick-up. Drop-off was before business hours, so it was merely dropping a key in the lick box.Cons:Was told there were only mid-size SUVs available, but I ended up with a Chevy Spark.Reviewed Jul 14 2020
review from![kayak]()
4.4
Pros:Bait and switch. Charged 350 more than quoted.Cons:Honor your pricing.Reviewed Sep 2 2019
review from![kayak]()
10.0
Pros:Made it so easy to add a day to our rental.Reviewed Aug 28 2019
review from![kayak]()