Reviews for Avis in Colorado Springs
- All reviews 100%
Jan 1 2017
Solid car...cracked windshield :(
Pros: The car was solid. Our flight was delayed and the person behind the counter waited for us even though it was close to closing.
Cons: We noticed a small crack in the windshield upon picking it up and didn't think anything of it. The crack got bigger due to temperature change. When we returned, the company made us fill out a form and said we'd be responsible for the crack...even though it was there when we picked it up. A flat tire, I understand but a crack in the windshield? I feel like they should comp us days since this is a serious hazard and they should inspect all of there windshields before renting out their cars.
Sep 27 2016
Pros: Cars readily available
Cons: Customer service was awful when trying to pick up the car. Smarmy and rude employees.
Jul 29 2016
Pros: Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!
Jul 20 2016
Renting from here made my weekend trip an actual v
Pros: Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!
Cons: Honestly, nothing.