Reviews for Hertz in Colorado Springs
- All reviews 100%
Feb 1 2017
I wasn't really expecting on a car assigned to me
Pros: Good in mileage
Cons: Smell discusting, I have to take the car to car wash to get rid of the smell.
Feb 1 2017
Kayak Reservation denied at rental counter
Pros: not much to like.
Cons: Hertz denied my reservation at the counter because they required that I present the same physical credit card used to book the reservation. Kayak only instructed that I must present any credit card in my own name. Hertz said that Kayak gave the wrong instructions and it was not Hertz's fault. I was forced to pay for the rental car a second time on a different credit card for a higher amount. Even though the Hertz agent said that I would not be charged for the original reservation, I was, and I have had to dispute the original charges to get a refund. I won't use Kayak or Hertz again.
Jan 19 2017
Cons: I was in the mountains and b weed something reliable through the snow. Being a car rental in the mountains, you'd think they would rent me a car that was good for that. However, I got a car with bald tires giving me no shot to get through the snow. I couldn't drive my car the entire time I was there because I was stuck in the driveway. When it was finally time for me to leave, I had to be towed out of the snow TWICE. It was miserable and a waste of my money.
Jan 16 2017
Pros: We accidentally reserved a car at the wrong location.... far from airport.... but they were very friendly and helpful and honored the reservation and price. So I didn't have to drive a taxi or bus to pick up the rental car!!! Very happy with Hertz at the Colorado Springs airport!!! We will use you again!! Thank you!!