Reviews for Avis in Columbus
- All reviews 100%
Jul 13 2017
Avis was terrible!!
Cons: My reservation time was 3pm for a mini van. I did not get my SUV until 5:30pm. Apparently reservation means nothing to Avis I not only got the wrong kind of vehicle I got it 2 1/2 hrs late! As for Kayak the contract was not very clear on the LIMITED millage and apparently do not really partner with Avis on the insurance, which is also not clear when booking!
Jun 10 2017
Pros: The car was newer and ran smooth.
Cons: The car was not cleaned on the inside or outside. The customer service representative just pointed the direction to look for the vehicle at pick up.
May 30 2017
Great service and price!
Pros: Friendly service and nice car. Price was very reasonable.
May 23 2017
Terrible customer service
Cons: People at the counter were very rude and disrespectful. Originally told me I could use a debit card on file. Then that was denied once I arrived and tried to. Then swipe my credit card over and over saying it wouldn't read. Which locked the card out. I never got my rental. The attendants at the counter told me my brother could come out his credit card on file and use my reservation and I pay an additional 13.99 a day. Which I was fine with. Once my brother got there they said that they never said he could use my reservation and tried to charge double. I will never use Avis again