Reviews for Avis in Florence
- All reviews 100%
May 30 2017
Pros: good service, people were nice and professional
Cons: didn't have maps of surrounding area
May 21 2017
Cons: I was expecting to rent an Audi A3 manual convertible or equivalent, but when I arrived at the pickup, the only car available was a Fiat automatic convertible. I find it a leap to say these cars are equivalent. The trip was to tour though Tuscany mountainside. The little Fiat automatic was not up to the challenge and not what I was expecting.
Apr 25 2017
Don't be in a hurry
Pros: Car was excellent and great price. Staff was helpful and apologized about the waiting times - evidently this wasn't a new issue.
Cons: Waited about 1h45 to pick up the car due to insane queues, and another solid half-hour to return it. I was due for a pick-up at 11 am, ended up leaving at 1 pm.
Oct 26 2016
Cons: They didn't have the car for us at all so we had to cancel. The office was a mess. 0/10