Reviews for Hertz in Florence
- All reviews 100%
Oct 20 2016
Pros: Car itself was great and met expectations
Cons: Very rude staff at drop-off Inconvenient drop-off facility re: parking, time closed for lunch Mistakes on charges regarding insurance Not enough help with GPS--rushed pick-up
Oct 14 2016
Pros: The Garmin type guide was especially helpful. Fuel consumption was good.
Cons: No directions in the glove department on how to turn off the radio when the Garmin type guide was working.This web site is redundant
Oct 10 2016
Pros: Quick rental.
Cons: Did not allow decline of their insurance coverage so I could apply my credit card's coverage. Car was dirty. Was given a token good for 15 minutes to leave facility. They do not give maps in order to sell gps service.
Oct 4 2016
Pros: Staff were accommodating and helpful.