Reviews for Hertz in Florence
- All reviews 100%
Aug 12 2017
Pros: I flew in and flew out to separate airport and o the drop off being given directions to the drop off would have been helpful. Especially since I do not speak the native language of the country I was visiting. But overall car was clean, no hassle of minor scrapes of car due to wear on car.
Cons: See above.
Jul 26 2017
USB didn't work
Cons: The USB adapter didn't work properly so I couldn't recharge my phone for my Waze to work. Was concerned about being in the middle of nowhere without directions
Jul 5 2017
Pros: Clean car, liked it very much. Very easy to do the rental, and the return.
Cons: The car did not have windshield washer fluid. None!
Jun 2 2017
Cons: I had booked the car online with prepaid expenses. We weren't given the car as they insisted on an international driving licence. Haven't got the refund as well till now. The staff didn't entertain us for the refund or cancellation. Customer care has been indifferent as well.. Have written a mail to customer relations desk some 3-4 days back and haven't heard from them so far.