2.0
We had a booked reservation. When we arrived and the Avis rental counter to pick up our vehicle we were told to sign a log in sheet and that it would be 2+ hours. They didn't have any rental cars available even though we had a reserved vehicle. Had to cancel and Uber. Counter employees were not helpful.Reviewed Apr 14 2023
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10.0
Our flight got cancelled so I had to call Avis as we were being rerouted to another city. The Avis rep transferred my pick up location right away and we were still able to keep the original drop off location without any hassles. Thanks Avis!Reviewed Apr 10 2023
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2.0
I was unable to pu vehicle.Reviewed Oct 19 2021
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4.4
Pros:Pickup and drop off was close to the terminal in both locations.Cons:Two things: 1- Picking up the rental took entirely too long (25 minutes) to bring the car to us. That left us waiting outside in a parking garage in the heat with a 14 month old. 2- Our rental was out of oil at the time of pickup. Avis’s solution was to tell us to go put oil in it ourselves.Reviewed Sep 24 2019
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5.6
Nice Suburban but pick up took an hour and halfPros:Nice black Suburban in good conditionCons:Tried to give me a Tahoe first then when pressed that I rented a Suburban for its larger cargo they had me wait. Car was not ready at scheduled time and had to wait for an oil change for an hour and a half.Reviewed Nov 6 2016
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