Guest Reviews
Overall Rating
7.6
Good
Based on 2,262 reviews
Cleanliness
7.2
Comfort
6.8
Pickup/Dropoff
6.8
Value for money
7.0
Avis car rental prices in Kalamazoo
| Economy | $28/day | |
| Compact | $28/day | |
| Intermediate | $29/day | |
| Full-size | $30/day | |
| SUV | $42/day | |
| Minivan | $78/day | |
| Premium | $34/day | |
| Luxury | $267/day | |
| Commercial | $45/day | |
| Van | $78/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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8.8
Cons: The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.
review from
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4.0
Cons: The number of vehicles available to choose from - it was two.
review from
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10.0
Pros: So easy! Friendly fast and no line!!
review from
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10.0
Pros: Courteous and fast check out.
Cons: No cover when turning the car in, it was raining
review from
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2.0
Pros: NOTHING, I was disturbing the clerk because he was reading a book which was much more interesting than dealing with customers! Like so many of "Customer Service Specialist" today, he was so well versed he what he couldn't do yet had no clue as to what effort he could make. He was so busy working that he didn't have time to do his job. Dealing with the young lady that came in later was an experience. How is it that we hire so many people with English as a second language that is it almost impossible to communicate in out own country.
review from
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8.0
Rental for a day
Pros: It is so easy and pleasant to pick up a car in Kalamazoo from Avis
Cons: This particular car didn’t have an arm rest for the driver. I’m glad I didn’t have a really long drive I was given an upgrade and I think I would have been fine with the car I had reserved
review from
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4.4
Pros: Counter attendant was exceptionally friendly and fast.
Cons: Car was dirty and smelled like someone tried to cover up cigarette smoke with a nasty air freshener. So we had a mixture of old cigs and cheap air bomb. Also, the car had not been vacuumed or washed. For our 10-hour drive, I washed off all the windows, headlights, and tail lights.
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2.0
Cons: They did not have any cars, despite multiple calls in advance to ensure that the large SUV we reserved would be available for our move. Luckily, we made a separate reservation at Hertz as a backup and they had the vehicle we needed without any problems.
review from
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2.0
jacked up price
Cons: when I got to counter they were trying yo charge me $100 more than my original quote....whats up with that.
review from
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10.0
Great fast service
Pros: Attendant was helpful and fast, I was in and out with my car in what seemed like two minutes.
Cons: One things that would be very helpful is if the attendant could take down the new credit card information as I pick up the vehicle. Doing it at a busy airport during drop off is not necessarily the best option.
review from
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5.6
Cons: The arrogant desk clerk at time of rental
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5.2
Pros: The van was ready
Cons: The van was very dirty
review from
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8.8
Cons: The first guy I dealt with wasn't helpful and even if I initially made an earlier reservation, he said a vehicle wouldn't be ready for several hours.
review from
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10.0
Pros: So easy! Friendly fast and no line!!
review from
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10.0
Pros: Courteous and fast check out.
Cons: No cover when turning the car in, it was raining
review from
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10.0
Great fast service
Pros: Attendant was helpful and fast, I was in and out with my car in what seemed like two minutes.
Cons: One things that would be very helpful is if the attendant could take down the new credit card information as I pick up the vehicle. Doing it at a busy airport during drop off is not necessarily the best option.
review from
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4.0
Cons: The number of vehicles available to choose from - it was two.
review from
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2.0
Pros: NOTHING, I was disturbing the clerk because he was reading a book which was much more interesting than dealing with customers! Like so many of "Customer Service Specialist" today, he was so well versed he what he couldn't do yet had no clue as to what effort he could make. He was so busy working that he didn't have time to do his job. Dealing with the young lady that came in later was an experience. How is it that we hire so many people with English as a second language that is it almost impossible to communicate in out own country.
review from
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4.4
Pros: Counter attendant was exceptionally friendly and fast.
Cons: Car was dirty and smelled like someone tried to cover up cigarette smoke with a nasty air freshener. So we had a mixture of old cigs and cheap air bomb. Also, the car had not been vacuumed or washed. For our 10-hour drive, I washed off all the windows, headlights, and tail lights.
review from
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2.0
Cons: They did not have any cars, despite multiple calls in advance to ensure that the large SUV we reserved would be available for our move. Luckily, we made a separate reservation at Hertz as a backup and they had the vehicle we needed without any problems.
review from
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2.0
jacked up price
Cons: when I got to counter they were trying yo charge me $100 more than my original quote....whats up with that.
review from
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5.6
Cons: The arrogant desk clerk at time of rental
review from
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5.2
Pros: The van was ready
Cons: The van was very dirty
review from
Other suppliers in Kalamazoo scored
Where can I find Avis car rentals in Kalamazoo?
5235 Portage Road, Avis car rentals
Address
5235 Portage RoadPhone
+1 269 381 0555Top Tips For Renting a Car from Avis in Kalamazoo
- 25% of our users found rental cars from Avis in Kalamazoo for $37 or less
- Book your rental car from Kalamazoo in Avis at least 1 day before your trip in order to get a below-average price
- Standard rental cars from Avis in Kalamazoo are around 42% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Kalamazoo
How much does it cost to rent a car from Avis in Kalamazoo?
On average a rental car from Avis in Kalamazoo costs $49 per day.
What is the most popular rental car from Avis in Kalamazoo?
Full-size (Ford Fusion or similar) is the most frequently booked rental car type from Avis in Kalamazoo.
How many car rental locations does Avis have in Kalamazoo?
Avis has 1 rental location in Kalamazoo. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Kalamazoo Intl Airport (AZO)?
Yes
Does Avis offer shuttle or airport pick-up services from Kalamazoo Intl Airport (AZO)?
Yes