Reviews for Hertz in Kalamazoo
- All reviews 100%
Apr 3 2017
Cons: Arrived at the airport on time. No one at the desk for at least 20 min. 9:30pm so was in the process of canceling and switching to Avis when he finally showed up. He left the airport to get something to eat......when he knew the flight was arriving. Not a smart move.
Mar 8 2017
Pros: It was convenient and I don't have to drop thru hoops
Cons: I order a car and they said I'll be getting a bigger car. I got a compact car very small
Mar 6 2017
Pros: The pick up was simple and the drop off was as easy as parking and putting the keys in the lock box. The car was very clean and it got the job done.
Cons: Perhaps I should have read all the fine print before deciding to rent the car, but the $200 hold on my card was unexpected. It returned to my account the day I dropped it off, but it caused a cash flow issue and I had to put off writing a check because of it.
Mar 4 2017
Nice car...pick-up could have been quicker
Pros: The car was very nice
Cons: The Hertz office had only one person checking cars in an out, so the wait and the actual check--out once I got to the desk seemed to take a long time.