Reviews for Hertz in Kalamazoo
- All reviews 100%
Sep 18 2017
Pros: The lady was very nice and we enjoyed the gas saving car
Aug 28 2017
Cons: No rental available when I arrived, no phone call to give me a heads up. Sounds like it's just a busy season? Regardless, I can't really give a rating
Aug 4 2017
Pros: Nice car, easy check in and out process.
Cons: I tried to change my drop off location to the airport from an offsite location about a 10 minute drive away so I didn't have to find a cab at 5AM. I had to call the hotline twice because I kept getting transferred to the wrong department. I finally spoke with someone who quoted me $200 additional to my rental to change the drop off location at the exact same date and time to the airport. That was the cost of another week's rental. I repeated the information just to be sure it was accurate and they said yes. That is ridiculous.
Jul 18 2017
Good place to rent from
Pros: The rental location was clean, the rep that helped us did a fine job, and it was a good experience.
Cons: Hertz has a $200 deposit even when you use credit cards, which budget does not, and i did not like.