Reviews for Hertz in Kalamazoo
- All reviews 100%
Jul 18 2017
Good place to rent from
Pros: The rental location was clean, the rep that helped us did a fine job, and it was a good experience.
Cons: Hertz has a $200 deposit even when you use credit cards, which budget does not, and i did not like.
May 22 2017
Staff was wonderful!!! Thanks Liz
Pros: Liked the great and fast customer service
Cons: Didn t like that kayak allows over booking putting the hertz staff in a stressful situation
Apr 3 2017
Cons: Arrived at the airport on time. No one at the desk for at least 20 min. 9:30pm so was in the process of canceling and switching to Avis when he finally showed up. He left the airport to get something to eat......when he knew the flight was arriving. Not a smart move.
Mar 8 2017
Pros: It was convenient and I don't have to drop thru hoops
Cons: I order a car and they said I'll be getting a bigger car. I got a compact car very small