Reviews for Avis in Providenciales
- All reviews 100%
Jan 12 2017
Cons: Picking up off airport and return to airport Not what I thought I booked. It cost me $33 extra for cab to hotel before picking up car, Not to mention the $250 ticket at the airport while dropping off luggage. Not your fault but had to pay this amount at avis
Jan 9 2017
Cons: I booked my car for arriving in Turks and when I go to the rental I am told that the car I rented was downtown and it would be a $40 cab fair or they could transfer the rental to theirs for $30 more. Don't know if they play you or Kayak booked the wrong Airport rental!!!!
Dec 31 2016
Deception mixed with a "fair deal"
Pros: We loved the fact we were provided with a new car. It had four doors and just enough to space for 3 people and our luggage (4 bags) although the pic provided was much better than our actual car.
Cons: The advertising states the car pick-up is located at the airport - this is NOT TRUE. There is a shuttle van that you wait in line (based on arrival at desk). The loaded all luggage and passages to travel 800 meters to a parking lot to an unair-conditioned 1 room "hut". There 5 attendants (2 who knew what to do?) helped the 15 of us process, sign paperwork, work the one 1990s style printer while the rest of the families waited outside on the curve in the sun. The process was so different that experiences stateside (welcome, show ID, here's the key). They DO NOT take AMEX! (even if your reservation was made by AMEX). If you use debit card there is a 5K hold placed? And finally make sure if want automatic indicate that...somehow two families had indicated manual or no preference and ended up riding back to airport. For us from the time we cha led in at the AVIS desk at the airport to getting our keys and driving away to enjoy our vacation was 1&1/2 hours. 100% honest...be prepared to wait lines with other frustrated patrons and process long & slow
Dec 23 2016
Will not rent through Kayak again
Cons: I was told when I arrived that I reserved a manual car. Then I was told I couldn't use an Amex. Horrendous. I ended up booking directly with Dollar and was happy with them.