2.0
overchargedReviewed Jun 1 2023
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8.0
The process at check-in takes much too long. It seems this could all have done on-line except scanning in my DL and Credit Card. The car was fine, smelled heavily of smoke.Reviewed Apr 17 2023
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10.0
Pick up was a disaster, but it was the day after Xmas and lots of flights were being canceled.Reviewed Dec 28 2022
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2.0
System error charged me double the amount I was supposed to be charged. Customer service couldn't help.Reviewed Nov 29 2022
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6.0
The salespeople at pickup are super pushy. I prefer Hertz and will probably stick with them moving forward.Reviewed Oct 25 2022
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10.0
Pick up and drop off were both quick and simple, staff was helpful and friendly each time.Reviewed Oct 13 2022
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10.0
Excellent experienceReviewed Aug 31 2022
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2.0
Car wasn’t available. The whole premise of the offer was wrong - direct operations team wasn’t able to resolve.Reviewed Aug 20 2022
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2.0
Avis did not conduct a walk-around inspection and I am now having to file a claim for damage to the front bumper that was there prior to leaving the Sacramento rent a car lot.Reviewed Aug 8 2022
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6.0
Running lights and inside car lights did not go on automatically...no instruction on how to drive a PriusReviewed Aug 8 2022
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4.0
Did not have car I rented had to take larger car without compensation. No pre-inspction and had to take pictures and email to self to protect myself from chipping, etc. during acceptance. Not comfortable with that as solution.Reviewed Jul 9 2022
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10.0
Renting from avis at sacramento airport was fast and easy. Car was clean and readyReviewed May 6 2022
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