Find reviews that mention:
10.0
Time sto th he clerk window to pick car could have been shorter Kayak should ask fir hertz account number in reservation so Hertz has profile already at checkin. Hertz normally upgrades at pickup as a President circle renter. Through Kayak, no upgrade came. Do I will book directly with hertz later not Kayak!Reviewed Sep 23 2023
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2.0
Terrible customer service and an effort to price gouge.Reviewed Aug 29 2023
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10.0
Very goodReviewed Aug 20 2023
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2.0
Drop-off location has been closed down for years but still showed up on reservation. Waited on hold over 30 min to talk to Hertz rep. Hertz rep on phone also said it was still open. When I arrived, the receptionist at the connected hotel said it had been shut down during pandemic and had never reopened. Had to drive to airport to complete return.Reviewed Jul 28 2023
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4.0
The email i got said to go to the off-shuttle side of the terminal to get the shuttle to the car rental agency at Sacramento airport. I needed to go to the on-shuttle side.Reviewed May 3 2023
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2.0
never got the car. 5 hour waitReviewed Dec 28 2022
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10.0
Car was ready, the center was open late and everyone was friendly and professional. Thank you Hertz!Reviewed Nov 3 2022
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6.0
Key fob battery died and there was no way to lock the doors. Hertz drop at LAX was a bit chaotic. Hertz pickup at SMF was very good.Reviewed Oct 22 2022
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2.0
It was dirty, the check engine light came on while i was driving, it was awful. NEVER using Hertz again.Reviewed Oct 12 2022
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2.0
I ordered a 3hour rent juatto get from Sacramento airport to San Francisco airport. Then I realized tat I was supposed to droo it off at another SF location despite my specifixation of the two airports. Now Hertz wish to xharge me another 90usd for the fact I left it at the airportReviewed Sep 7 2022
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10.0
I really liked the comfort of the car! Compact car would have been better on gas ⛽️ price, but comfort at the end wins the overall satisfaction of the entire rental!Reviewed Aug 9 2022
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8.0
The staff at pick up excellent. Dropping of the car was a nightmare. No attendance at the office had to run around until I was able to find the drop off on the 6th floor. Could have better signs indicating where the return office was on the 6th floor.Reviewed Aug 6 2022
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