Find Cheap Flights on Azores Airlines

Cons: They cancelled the flight and made us try stand in line for an hour to get bussed to the hotel- another hour wait. No luggage because it was in a bin so no clothes or anything. Left at 6 am next morning . Got to Sao Miguel and missed my flight that was to leave the day before. Made me wait on stand by before putting me up in a grand hotel with no luggage. It was Still in Boston. I had to buy things to wear and use. So late no dinner at hotel . Terrible

Pros: Nice crew

Cons: Lack of entertainment

Split up a family of 4 including my 2 year old son

Cons: Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate

Waiting on runway

Cons: They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes.

Pros: Nothing

Cons: Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized

Cons: They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako

Pros: Flight crew was very nice.

Cons: Could not pick seats when buying tickets through website. Had to call airline separately, which we did. However, actual tickets that we received at airport were for different seats. Happened to another couple on our flight as well.

Cons: There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best.

Pros: Couldn’t drink it since I am pregnant, but free wine with dinner.

Cons: Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room.

Never fly azores

Cons: Expect major delays .

Never fly azores

Cons: Expect major delays

too many parties involved

Pros: Jetblue airplanes

Cons: I went to kayak.com to book a flight,kayak booked it threw flyus who booked thru sata aero..This was such a pain to deal with.My sata flight was delayed so much i Missed my connecting flight.Sata was closed so i had to get hotel room on my own accord.If I book thru kayak,kayak should be my contact,not the 3rd party.I wasted so much time and stresse. So much dealing with tracking down my info.For future travel I will consider other websites due to the complexity of your booking methods :/

Try to avoid this airline

Pros: Nothing

Cons: No organization.

Cons: Worst international airline. Old aircrafts, no A/V equipment, really bad food and service.

A REALLY BAD Experience

Pros: NONE

Cons: Almost everything seemed to be out-of-order and the crew seemed to be really struggling in order to bring some level of comfort to the on-board passengers.

Pros: The staff were nice, I was sitting in a bulkhead seat so that was nice to have extra room.

Cons: There was no entertainment (broken) and the meal was not the greatest.

Cons: Tiny seats, entertainment not operatinal. Staff was ok !

Worst flight experience we have ever had

Pros: nothing

Cons: 5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary.

Worst flight experience we have ever had

Pros: nothing

Cons: 5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary.

Pros: IT WAS ON TIME

Cons: PACKED IN LIKE SARDINES

DELAYED, again

Cons: The flight was delayed - because they simply didn't have a plane- 90 min delay plus the additional time required to board 3 buses of passengers. I missed my connection in Boston, causing me to stay at the airport all night for a morning rebooking. The service counter workers said they were not required to help, they did not apologize either. I am not impressed , I will never fly this airline again.

Cons: Seats are too small

Never got on the plane

Pros: Nothing.

Cons: They kicked me off a flight 12 hours before departure, after booking months in advance, because they overbooked. No refund.

Horrible Airline - Avoid

Pros: Did not enjoy anything about this airline or flight. Everything is so backwards

Cons: Flights on Azores Airlines/SATA are always delayed. It is a shame that it is the only airline that flies to Terceira Island. They delay flights due to "operational issues" because they cannot get their stuff together. The crew was also unfriendly and while we were already 4 hours delayed one of the crew members (leader) had the audacity to tell her team "why are you guys in a hurrry for?" HELLO! We are already lady. Work harder and faster so we can make up some time. The food was disgusting and they barely give you anything to drink. Also, the planes are very old. Seats uncomfortable, no leg room, no TVs and stink.

Poorly Run Airline!

Pros: Did not like anything about this airline!

Cons: The flight took off 2 hours late. There wasn't enough food for all the passengers on the flight. The flight attendants looked miserable, but were trying their best given the circumstances. The airplane was outdated, the seats not comfortable, and no in flight entertainment. SATA/Air Azores has a monopoly on the flights in and out of the Azores to the USA and no other airlines are allowed to flight that route. They should be ashamed of themselves by the way they run this airline and treat the passengers.

Pros: nothing

Cons: extremely small seating

Cons: Currently sitting waiting for gate.