Berlin Hotels

Hotel was dirty and stinky.

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location and price overall upkeep of room could improve. found bug on wall when i walked into room. breakfast was very limited

This guest did not leave comments about this hotel.

Nothing No

Location It's old, and the smell isn't that great. Also I've been here 2x and they always charge me more than what I suppose to pay!

Loud guests. Children running in the hall. No consideration for smokers. The room was advertised as a smoking room but the whole hotel is nonsmoking. I was overcharged and my money wasn't refunded. I'll never stay there again or use booking.com.

I like that they had a restaurant & bar in the hotel! They also had lost of outside sitting areas that was great Needs renovations, and updates pool area wasn't so clean! Lots of people complained about there key cards not working, also when I check in the hotel they gave me the wrong room, and it's nothing like the pictures online!

It had a pool. The room looked tired. We were given a handicap room and neither of us are handicapped. The room was through Hotel.com and I think they looked at us differently because of that factor. The room was cleaned but they didn't replace the toilet paper roll in the dispenser.

Fairly easy to get to/from Philadelphia. Room had lingering smell of smoke, though in a non-smoking room.

Bed was okay Staff was rude, found a roach on the floor!

Internet coverage and appliances in the room Towels - only one very small towel each. Rooms are very noisy and you can hear everything going on in all the rooms above and either side of you - argument next door went on for hours. Breakfast hours should be until 10am on Weekends

close to area ahopping.

It was a nightmare. The card entry for the door didn't work the entire time I was there. There was no phone service in the rooms (I stayed in several, thinking it might make a difference.) I had to use a cell phone, but had brought none, so I had to borrow one from family. There was no light between the beds. There was a light fixture, working bulbs, a working outlet, but the lamp was broken, there was virtually no cleaning done in the room during my stay, and the hot water ran out any time after 7 a.m. I left nothing in the room worth stealing, so the "maintenance" personnel had to steal things that weren't worth stealing: a 10 year old walkman and a 20 year old Timex watch that I left in a plastic pack in my suitcase.

Racially discriminated against and racial profiling took place at the Aloft tonight I stay there very poor customer service skills people not wearing uniforms are badges so that you know who they are just a very poor and horrible experience all together

I like the staff. They are very courteous and friendly. For the price, the room wasn't as clean as during my last visit (the bathroom, bedding and towels were fine but the rug and chair in the room had stains). Some lights in the room didn't work. There are cheaper hotels in the area that are cleaner.

Easy access to Philly, Modern well-designed, friendly staff Stains on room carpet, bedspread, missing iron, blown light bulbs in desk lamp and bed lamp