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2 locations in Bloomington
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Reviews
9.6 Wonderful
May 2019
Pros:
Staff!Cons:
It's unclear that when you pay online, your reservation cannot be changed to return or pick it up on a different day. Thankfully you can upgrade. The 1st car only had 1/2 tank. The upgraded car was full.8.8 Very good
Oct 2018
Pros:
Ease of pickup and availability. Corolla was clean and easy to operate.Cons:
‘Maintenance Required’ indicator appeared the third day we had the car. Returned the car on Sunday and was surprised office was closed. This was not explained to me and assumed I was to drop the keys off into the Express Drop Off box.2.0 Poor
Jan 2018
Pros:
The people in the road side assistance are wanderful.Cons:
I rented an economy car, they gave compact one. It had an issue with alignment. And they replace it for me, the gave me a car without remote control or croess control. I didn’t really think they make such cars :( The lady took more money for the rental even thought I paid everything online. Her excuse was, I didn’t pay all taxes. How is that even possible?? The transaction clearly shows I paid taxes and I should her the email. But it didn’t change anything. I am actually considering canceling all my future reservation with them. It’s not worth it.5.2 Fair
Jul 2017
Pros:
They changed the car when the original car was having very very stained seats.Cons:
1. The original car had all seats very very stained. How can they think of offering such a car. 2. The new car was good from inside but exterior was full of scratches all around the car and lots of chips went off the front of the car.10.0 Wonderful
May 2017
Pros:
This was my first time renting from this Hertz location. The staff were friendly and responsive. The car was clean and ready. The customer service rep explained everything and told me how to return the car on a Sunday. (Hopefully I did it correctly! :-)) I'd definitely rent from this location again.Cons:
Nothing comes to mind in relation to needing improvement (not liking).10.0 Wonderful
Apr 2017
Pros:
I got my rental for $12/day, which was great..and then when I arrived to pick up my car from Hertz I also received a FREE UPGRADE! So I ended up with a full-size car for $12/day. The service I received at Hertz was professional and friendly. All in all, one of my best rental car experiences from start to finish!Cons:
There was nothing I didn't like!One location in Bloomington
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Reviews
2.0 Poor
Feb 2020
Pros:
Didnt even get the car6.8 Okay
Sep 2019
Pros:
Car was clean and pickup was easy.Cons:
Car did not have an owners manual and took a considerable amount of time to figure out all the buttons, dials and displays. Returned the car two days early but could not get a refund directly from AVIS they told me to go to the booking company but no clue where to even start that process.