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The only good part was the in-room jacuzzi. It seemed new and worked well. Noisy hallway. Kept waking up to noisy heating/AC unit. Bed was horrible...felt several springs. Towels were torn and odd smelling. Bedroom and bathroom were clean, but old and depressing...needs a remodel. Workout room had only cardio...free weights anyone? Breakfast was awful...rubbery eggs, stale cereal. Just about the worst coffee I've ever had. We also stayed at Chateau on the Lake and Hilton Promenade. There is no comparison. Those two are SO much better, the Hilton being our favorite of the three.
check in was easy, awesome view on 9th floor, bed and pillows were very clean and comfortable. The shower had very good pressure and breakfast was great. We got a call shortly after arriving to see if everything was satisfactory. there were no towels in the room so my husband went to the front desk to ask for some and they said they would bring some up and they never did. We had to dry off with hand towels and eventually went to the pool and got some from there. It was the 4th of July and it was packed which was expected, but one of the two elevators was broke so it took forever to get to and from our room. checking out took an hour because we ended up using the stairs due to the one elevator being so overly packed and stopping at each floor.
Liked the cleanliness and decor Beds were comfortable, breakfast had a nice little selection. Only negative is that they sectioned off an area on the 9th floor where you get complimentary breakfast, it was the very best view Therefore we had to sit where you couldn't see a good view What a waste. Those were the best tables in the house but sectioned off with yellow tape
trying to get into the hotel we were told to come back in an hr after driving 10 hrs to get there and then when we came back in an hr we were told to come back in another hour. the first lady was extremity rude when she spoke with us. the second lady was nice the first lady also was rude to my father when he asked her a question. I will NEVER stay there again when i pay for something i expect to have polite service it really isn't that hard to check someone in and out no need to be crabby you are in customer service, and if you don't like to serve the public leave. also the elevators were super slow and we just walked up the 5 flights of stairs to our room. breakfast was on the top floor so again slow elevator and walk back down.
There are not enough elevators for the number of rooms. There was always a long wait to get into an elevator cramped with people. Parking was down a huge hill with tons of stairs. The hot water never stayed on. The warmth would only last a few seconds at a time. Then it would be minutes before it was warm again.
Rooms appeared clean. Good access to the rest of Branson. Elevator situation is horrible. Staff does not police guests so it's frequently loud and overwhelming.
Breakfast was Great. Staff were Great. Nothing
Huge jacuzzi tub in king suite was wonderful. Breakfast is always great. Rooms are clean, quiet, and comfortable. This is our go to place to stay on Branson.
We liked the view. There were ants in our room. We used the pull out couch. The mattress pad was dirty and there was no other bedding in the room for the spare. we called the front desk at 9:30PM. The staff brought just one sheet and no pillow case.
Easy of location. The breakfast was terrible if you like real food or anything resembling real food.
Great location on the strip; close to shopping, restaurants, etc.. Hotel looks orderly and modern compared to some other smaller hotels in the area. Clean rooms; what you would expect from a Radisson experience in larger metro areas. Nice to experience this kind of hotel in Branson. Parking lot is on a hill and very steep - be careful getting in and out, and if it's in the winter or icy/snowy, park behind the hotel instead to avoid problems.
Price (thru Kayak) Very noisy...people running around above us. Also, parking is sometimes hard to find in the lot.
Had a room on the 9th floor, a suite for $128 plus. Very nice. We had a problem with toilet late at night and they were on it within ten minutes! All hotel staff is very accommodating and pleasant. Nice bistro and bar on location. Location location location. And no service ( shuttle) to get around. Too far out of town to walk to places. Expensive from airport to hotel.
It was in a great location and the lobby area looked great! - Room was dirty - Stains on the sheets and furniture - Room had a VERY bad odor to it. - Room was a lot smaller than other hotels in the Branson area. It was not what I was excepting for the price I had to pay. There are plenty of other hotels in the area that are cheaper and have a better room to offer.
SMOKEY We have stayed at Radisson several times over past 15 years and have always have had a good expierence. This time was still okay, but we could smell smoke. We are both alergic to smoke and are more sensitive than most. Not a high level but enough we both were plugged up by morning. Seemed stronger near bathroom area. Possibly someone smoking in room nearby or coming through shared exhaust vents. We didnt complain because it was only 2 nights and the first time weve had any problem with the Radisson. We will try them again--great location for us.
Sleep number beds. Size of the pool.
Clean Nice Staff Comfortable
Our rooms were very clean and the staff was excellent. We felt very safe. The beds were a bit hard and the bathroom was tiny.
The staff was friendly and helpful . The hot breakfast was great, the scramble eggs superb..just like Mom had fixed them. The location was was central to everything we wanted to do in Branson on the 76 strip and Silver Dollar City , too! And it was right across the street from the Tanger Discont shopping Mall where we went shopping. It was just a great weekend at Branson and the folks at the Grand View inn have sure got it together for a wonderful place to stay. We plan to stay there again. H.T. Naugher This is a small thing..if they could leave a couple more coffee envelopes for the coffee maker (one cup maker) it would be a little more handy. But it wasn't a problem, I just went down stairs and got a cup of coffee for my wife took it back to our room and whe she got ready we went down for their great hot breakfast. H.T. Naugher
Beds were comfy. Staff was friendly upon checking in.Rooms were very quiet. Took 20 min. to check in because they said computers crashed and lost my reservation made 5 months ago. Resurfacing parking lot and could never find a place to park in front or rear.
Renovated rooms were clean and comfortable. Walls are thin and you could hear children running in the hallway and the breakfast crowd in the breakfast room so we couldn't sleep in.
Staff very friendly and room clean. Did not have any issues
Quiet and comfortable A little out of the way
Nice rooms with fridge And microwave
The hotel has been renovated and looks brand new. It is clean and well maintained. The beds and pillows are very comfortable. This hotel actually exceeded our expectations after reading some of the reviews. It has a good location, 1 block off the "strip" and within walking distance to Walmart and Price Chopper grocery store. The breakfast is standard fare for this price range hotel. Nothing fancy, but adequate. The shampoo/soap dispensers in the shower should be removed and replaced with actual bars of soap and individual shampoo and conditioners. These dispensers make the hotel feel "cheap" when actually it is a very nice hotel.
Great location for shops & shows Breakfast very busy, bus loads, but check front desk before you go down. Crowds Cleared in a few minutes. No problem.
Staff was attentive, breakfast was adequate- nothing fancy. Beds were comfy. Location was great for us.
For the calibur of hotel facilities, there were no shampoo ornlotjons in bathroom.
We love the location, beds are good, and we love the indoor pool. The rooms are clean but id like them to focus on cleaning the pool and hot tubs!
I like the location being off the main highway. It was easy to get to the shops and shows and museums. The staff were all friendly and helpful. Free breakfast and wifi were pluses! Nice indoor swimming pool and hot tubs.
Lovely place, great breakfast! Rooms were clean and roomy and had a frig, microwave and coffee pot. We did an online check in. They give you preferences, and we checked one bed. Got a response that there were none, and so chose the preference of a view. They gave us 212 which is on the road side, BELOW the level of the parking lot. There couldn't be a worse view. I did go out and ask for a change, and they moved us across the hall to 219 which indeed had a view. (Hotel on a hillside, by just crossing the hall we went from below ground level to a fairly expansive view. ). We learned....we will not do an online check in again.
The beds suck
Hotel was clean, nice little balcony, rooms were great - we had 5 adult kids traveling w us and our rooms turned out to be adjoining - bonus!! Beds were a little stiffer than at home but definately did not hinder our ability to sleep. Great stay. Great location. Wld stay again
Breakfast was good it was quiet and cozy Everything was ok
Breakfast was awesome!!! Kids too loved the food served there. The room was neatly made Swimming pool for guests Play area for Kids Free coffee anytime Walkable distance to attactions Courteous and friendly staff Though it was cleaned, as the building looks old, corridor and the strairs does not give a look of a nice hotel to stay. But once you enter the room, you feel no difference. Smaller rooms. No exhaust fans in attached bathrooms Not enough plug points to charge your phone / camera
Pillow top mattress There was bugs in our bed. We had to move rooms
Location, clean room Items came up missing after maid service. Parking is awful. And no pool.
Rooms were very nice for the value.The staff was very friendly and nice
People were nice room was clean and the shower was great. The parking was bad ans there was no pool.
The location was great for being on the strip. Directly across from Hollywood wax museum. Breakfast was decent. Friendly staff comfy beds. Good size room we had a double queen. Both rooms were very clean. Love that they provided a black make up towel. We had two double queen rooms booked at the same time for same price one room had fridge and microwave and the other didn't.
Clean rooms, good breakfast and friendly hotel staff ! More time to stay and enjoy Branson, Mo.
it was comfortable and was updated nicely walls were thin and didn't like walking outside to the pool
Indoor pool and hot tub, staff was extremely friendly and welcoming. Breakfast had nothing for a diabetic to eat and water heater was out several hours one morning. The price was a little high I thought compared to similar places I had previously visited in Branson.
Loved the location. Centrally located and easy to navigate to many of the attractions we visited. Everything seemed to be clean and well maintained. More attention needs to be given to the breakfast area each morning. There didn't appear to be anybody around to clean tables and refill food items when they ran out.
The location was very convenient. For the price it was VERY NICE. Breakfast wasn't the best, but what can you expect for the price.
I had to have them change the sheets because they were not clean sheets on the bed when we checked in it happened 2 different times
Seemed nice at first then went down hill fast Bed bugs in room was moved to another room uncontrollable heat squealing fan motor at check out no apologies nothing
We liked that it was close to everything. We could walk to a lot of shops, restaurants, or shows. The rooms need to be updated.
I liked the very friendly and helpful staff. The room was very clean and roomy. The bathroom was very clean. The beds were comfy and enough pillows. I liked that it had coffee maker, fridge, ironing board, and hair dryer. Our stay was very relaxing which is what I was wanting for my mother and I. I loved the location of the inn. Will stay here when we come to Branson We needed more coffee packs than was provided. We also needed more toiletries.
Location! Staff was friendly and accommodating! Early check in with no questions or hesitation. Room smelled kind of musty, and carpet was sticky. Small pool. Breakfast was lacking, so we opted for breakfast elsewhere.
Loved the over all hotel and location. Only one staff member did not seem to want to be there, especially making waffels. All others were quite helpful!
All of it was awesome. Everything within walking distance
The room was nice, and the location is great. I was not expecting the hotel to be as close to the strip as it was. For the price, I don't think it could be beat. The A/C was not turned on prior to my arrival. It took a few hours to cool the room.
It is a very clean hotel room and staff is always friendly. Have stayed at the Green Gables two years in a row.
The friendly service. The overwhelming aim to please attitude.
The beds were very comfortable and the room was very clean. The location was great! Close to everything but not right on the strip so not noisy. We didn't eat breakfast there but it looked good. The water pressure was good but the shower head was at about 5ft.6in. (Maximum!) A tall person would have major issues with this. Also the bed had a plastic sheet on it and the rustle of it all night drove me crazy!
Checked in about 8pm, gentlmen at the desk was very nice and helpful. Room was clean and easy to find. the knobs for the a/c - heater was broken, could not get it to turn on. Managed to get thru the night and when I reported it in the morning to the front desk they did not seem to care.
Good outdoor swimming pool. Nice helpful lady at front desk.
Very pleased! Will be glad to stay again!
Getting to a room. I dropped by earlier in the day to confirm the room and to pay for it. However, before I returned that evening, they had resold the very room assigned to me! I was given another room. Thank you.
The front desk did move us after we complained that our room smelled like smoke. Also, we went through online travel website and then called direct to the hotel to add another room a few hours later and they refused to match the other roomrate. The breakfast room was so crowded we went back to our rooms to eat our artificial eggs.
You would think that Holiday Inns would have softer beds, especially for the price. This one was like sleeping on the floor. Won't stay there again.
What a wonderful place to stay. Quick access to restaurants, shows, and shopping and the convenience of purchasing show tickets at the hotel saved time for more fun rather than driving to each theatre to pick up tickets. The staff was very knowledgeable, friendly and helpful. Two of the employees even helped change our flat tire we discovered we had the first morning that we were there. The continental breakfast was excellent. The rooms were very clean, quiet, and roomy and the beds were comfortable. The only negative that I had with my stay was that the hot tub was out of service while we were there so we were not able to use it. Will definitely stay there the next time I am in Branson, MO!
Very dirty, they charge you twice for the same service, no profesionalism, no refrigrator, too smelly. The manager DeeDee need to learn how to talk to guests. They need to check if somebody has already paid through other means before they double charge a guest. This is what happened to me. I found out that i was charged agin after having already paid prior to getting there through Travel Website. I am still waiting to get my money back. I talked to DeeDee who siad, with a very arrogant voice , that she was taking care of it. That was 5 days ago, there is still no money back. Sorry, it was a total desapointment staying in this hotel. Never again in Hollyday Inn.
Room was fine, bed was ok. Our room had 2 sinks, (one in bathroom and one right outside bathroom door) which was helpful. Breakfast was good (eggs, bisquits and gravy, bacon, sasusage, danish, rolls, cereal, fruit). First morning there we went to breakfast around 9AM and was very crowded. Went next morning at 7:30 and was almost empty. Hotel location is great. Front desk was nice and helpful. Outdoor pool is now enclosed and seemed nice but did not use it. Room was mostly quiet and we had plenty of room (there was only 2 of us).
Excellent experience, loved the stay, the staff was very helpfull and the indoor pool was a great place fro the kids.
This Holiday Inn Express was immaculately clean, the personnel were courteous and helpful and the price was definitely a bargain. The beds were firm and comfortable, bathrooms were clean and had an abundance of towels and bath accessorys. The breakfast was advertised as a continental breakfast, but actually served scrambled eggs with cheese, bacon/and or ham, biscuits, gravy, various pastries, fresh fruit,toast and/or English muffins. The Inn is just a block or two off the Green Route and is on the Yellow Route, so most shows and entertainment were just minutes away. There are several good restaurants in the immediate vicinity. In the lobby you can buy tickets to any of the shows you wish to attend, thus saving time driving from theater to theater.This was my best experience in Branson.
The room was clean and staff was very friendly and helpful. This hotel is close enough to the entertainment, but far enough away to keep you out of the heavy traffic. This is our second stay at this hotel and we will definitely stay there on our next trip to Branson.
Rooms were a bit small. The location is nice away from the main hwy, but a quick drive will get you where you want to go. Clean, hospitible staff, and reasonable rates.