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very clean and friendly staff
Good location! Close to many activities, shopping, etc There was a family in the room above ours.. So every morning and every night even late we could hear stomping around above us. Got woke up from sleep several times!
Beds were uncomfortable and could use to be updated a little
location bed was old and very uncomfortable you could almost feel the springs, walls very thin, show head very low and i am only 5.3 so that says a lot. i felt like it was almost a pay by the hour hotel. the check in staff was OK. check out staff was horrible they didn't ask how are stay was or anything just thank you. didn't even look me in the eye. I would not recommend this place to anyone
The hotel is old but everything worked and it smelled clean. Great place to lay your head which is all we wanted it for. Price can't be beat!
Easy check in, large beds No late check out
Good deal,40 bucks for 2 queen beds is a good deal...breakfast was pretty good too. Beds were a little ghetto but for 40 bucks not bad
Staff was very helpful and friendly. Clean rooms. Need some updates
The facility was clean, the staff was nice The breakfast that was set out was awful. The biscuits were cold and grainy, there was very little offered. This was the worst breakfast we have ever recieved at a hotel that offered free breakfast. They need to rethink how and what they serve or not serve anything at all. Also breakfast was only served for two hours instead of the customary three hours.
Very inexpensive. Staff are all extremely friendly, good hard-working people. Like almost all other Brandon hotels it sits on a very steep hill so there were only a couple of parking spots where my bike wouldn't fall over when putting it on the side stand.
Clean, neat, good breakfast, Fantastic staff, discount tickets for some things available at the motel.
Location was awesome, bed was very comfortable Can't think of anything
The front desk staff were friendly. The breakfast was good. Was a one night stay- and was a good value for that. A little dated and the drain in the tub did not work.
Location Room was dirty. Hair in shower, sink leaked
Room was very clean and freshly painted. Housekeeping was excellent with clean towels and toiletries replaced daily. This hotel does not guilt you into reusing towels and soaps to help save the environment (and help cut their costs. This is an older hotel with no elevators. It has outside steps only and outside entrances with dated actual key entrance doors to the rooms. Buildings are separate and breakfast is in another building.
When we arrived and the staff was very friendly.When we entered our room we found the Bible opened to Psalms 119 and a note from our housekeeper that said 'God Bless You' with a :) The room was spotless.We really enjoyed our stay!We will stay here again!
Bed was comfortable. Rooms were clean. Not a lot of hot water, hard to find ice machine and breakfast room
The owner was great. The hotel was very clean but not fancy The hotel wasn't really a 3 star
The owners were fabulous-they are there serving breakfast & anxious to help in any way. the hotel was older but extremely clean.
Employees,cleanliness and location!
This guest did not leave comments about this hotel.
Price Bath room floor looked dirty
The staff was friendly and very accommodating. The rooms were clean. The beds were super comfortable. The pool was great. Good place to stay for the money. The breakfast wasn't the greatest.
The motel was an older facility but the room was very clean and comfortable. The staff were extremely friendly and helpful. We enjoyed our two nights there.
Located in the middle of things and it had an exit drive so you didn't have to wait on traffic Breakfast was pretty good The air did not cool very well but it was really hot. The toilet had a leak and after I checked out they called me at 1 in the afternoon to tell me it was past time to check out they had me checked into another room or something not sure what the mix up was
The staff was so friendly! And the location was great.
We most definitely liked the price. The beds were comfy, the breakfast was amazing and saved us a lot of money, there was a fridge and microwave in our room which was awesome, it was clean, and it had awesome HOT water in the shower. The location could've been a little better. It was a little further down the strip than I thought. The shower head was too low for my husband. Every morning he had to squat down a little bit to get his hair washed. Also, the walls were a little thin, so we could hear the couple arguing next door. Granted they weren't trying to be quiet, but we were worroed about disturbing others if we turned the tv up too loud.
THIS IS WHAT I EXPECT IN A MOTEL. CLEAN, VERY CLEAN, MY ROOM WAS COMPLETELY UPDATED WITH A NICE SIZE FRIG FUNCTIONAL TV NICE LINENS CLEAN CARPET AND MODERN BATH AND DRESSING AREA. IF YOU ARE NOT FAMILIAR WITH BRANSON TAKE MY WORD THIS IS THE PERFECT CENTRAL LOCATION. WHEN I RETURN I'LL STAY HERE. THE BREAKFAST SPREAD WAS ALSO BETTER THAN MOST.
it was the best stay ever right in the middel of a bunch oof good stuff first time staying there
Great place to stay. Conveniently located to many attractions. Great service, very clean.
The staff was very friendly and helpful. The room was spacious and quiet. I will definitely stay here on my next trip to Branson.
My husband and I brought our 2 girls here for a nice weekend. We had not stayed her before, we had stayed at a different hotel (won't mention the name). We wanted something better with an indoor pool and indoor access. The girls loved the pool andit was very clean. Rooms were a good size, and beds comfortable. But we didn't spend much time indoors, however the time spent there was very comfortable. Staff was very nice and helpful. We might stay again.
My husband and I, along with our 2 college-age children, stayed here on a very busy July 4 holiday. The rooms were very clean, very comfy, and very quiet. The shower was tall enough for my 6'6' son. The desk staff were really nice and answered all my questions about local fireworks festivities. Discount tickets to local attractions were easy to purchase in the gift shop, which also had great prices on souvenirs. Breakfast was better than most, and the steakhouse next door was quite satisfactory. Did not use the pools, but they were clean. Good location. All in all, very pleased & will stay here again!
We thought that this was a hotel, it is not - it is a motel. We also thought it would be far west on the strip, but you must be on 76 to access it - you can't from back roads. This makes left turns difficult. The room was clean, the pools were nice, and the breakfast was good. But it still is an expensive motel!
I stayed here last summer for five nights... my two daughters loved the pool. Breakfast is good and room is clean. We are returning in a few days and I am definatley staying here:-)
We usually stay in our RV so we were not particularly looking forward to staying in a motel. This Best Western made it very OK. The place was clean without that motel smell, the staff was helpful, it was quiet and the location was great, along with the complimentary breakfast. If not in our RV, we will stay here again.
My family stayed here over spring break. It was very clean and quiet. Breakfast was good and the pool area was very clean and comfortable. Very good place for a mid-scale motel.
The motel is a little older property but fairly well maintained. It is very well located in Branson. Can get to just about everywhere fairly easily. Room and bathroom were clean which was the most important thing to us.
The stay at this Best Western was great. The staff were friendly and helpful. The room was clean and the pillows are wonderful. Used the laundry facilities while we were there and that room was also clean and machines were in excellent condition.(Not dirty). Due to an advanced commitment, we had to leave this motel and stay at another one( bad experience) but checked back into this hotel when we got a chance. Will definitely stay there again.
Very comfortable and convenient to the shows and shopping in the Branson area. The staff was very helpful and pleasant.
The rooms were comfortable and clean will stay there again! We liked the whole experience
Great value place to stay. With the value this place brings it makes it hard to complain. With that being said I'm sure they can afford to renovate but may not have to because of the competition. Anyway you look at it this a great option.
The room vas clean, the bed comfortable There was not a freezer in the frig.
Clean rooms, nice people, good breakfast, plenty parking Had to leave.
very nice front desk personel multi story, steep parking lot
Arriving the front desk girl was very nice and very helpful. The bed's were HORRIBLE! They were NOT pillow top as stated and quite honestly I always go by reviews when booking a hotel and pretty much majority liked the beds. If you are a single person you may but sleeping with your spouse we ended up in the middle of the bed. We laughed of course but after the 2nd night it wasn't funny. Uncomfortable and miserable. Our room was not easily located which was also disappointing considering there were only a few other cars there.
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
Worst experience ever Worst experience ever
Great location Although it was free, the breakfast was lacking
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Location, hot breakfast, and location.
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
Location was good. The lodge feel was nice It's pretty run down, carpet stains, Ac broken, hot tub out of service, water temp would spike
Nice size indoor pool was the only positive We had 2 towels (2 queen beds) that looked old, with stains and holes. The floor didn't look like it had been vacuumed.we had 1/2 roll of toilet paper and no spare roll left. Open tissue places, but no tissues in room. The beds were made but in the middle of the night I woke up to something crawling on me. When I turned on my light, there were small bugs on my pillow and sheet. We will not be back.
ABSOLUTRLY NOTHING MILDEW IN THE CARPET AND BLACK MOLD IN THE WALLS NO REFUNDS AND NO POWER IN OVER HALF THE BUILDING. EVERYTHING
Very polite staff. Very prompt with your request. Great breakfast.
They room was amazing very comfortable and clean Not having the vending machine around our room
They had a nice hot breakfast for us, the pillows and bed were comfy. The room was clean and the bathroom we were in was huge. I didn't get to stay longer this trip!
Location was close to theater. They charged an extra $20 when you check in. 'A security fee.' He said it would be credited back.
1st floor The walls are thin people walked over my head all night. The light bulb was blown out over sink. Closed in smell old funiture.
This guest did not leave comments about this hotel.
Not Much, just the price The breakfast area was small, waited 20 minutes to make a waffle, No hairdryer in room, tv was blurry, static, should have been updated. I think 1999 wants there tv back. Room lacked luster, boring looking
Close to the strip. Clean. Nice guy at the desk.
EVERYTHING. The staff and owners was the best I have ever had. The place wa so clean and friendly very polite and willing to talk to us about places. Not a thing. It was perfect
Location The towels where mixed match and frayed. Need major updating.
Very clean. Very friendly No
The location. The can change the interior design. Also, breakfast options should be a little more.
Great Location very near to Strip and just beside the water park. Daily charge need to 20 percent less would be great.
It was a bed.... That is the only positive thing I can say. The room smelled like must, we asked what could be done. He came down and sprayed fabreeze. We got a candle for the room otherwise it would not have been tolerable! There were two cob webs with small spiders in the tub. The breakfast was cereal and waffle
It was clean The beds where very small and we had to keep asking for towels because they would never have them in the room.