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Hotels location was perfect for visiting shows. Bathroom lighting was poor and bathroom was small, but adequate for 2 people.
this was a great place to stay.Clean,comfortable,and we will be staying here again.
Room was great. Resort public areas were great. Both pools were awesome and the kids loved the playground. When I booked the room I felt I was booking a room with a king bed but it ended up only being a double. A little dissappointed about that.
Liked the location. Close to shopping, and dining. The door key did not work, had to call the night staff, to have someone come and open the door, that only took a few minutes.
Friendly staff, beautiful grounds, nicely furnished units. Mattresses pretty worn, need updating. Had old style TV's, no flat screens.
The location was wonderful. Perfect for getting around town but also good for peace and quite. The grounds were lovely, well manicured. Did not like the way the condo was arranged. The bedroom was in the very front as you come into the door. It seemed so far away from the living area. Also, the rooms are tiny. No room for luggage in bedroom. Had to put suitcases in living room.
Location The beds were so uncomfortable we checked out after only one night.
We liked the hotel very much. This was our second time to stay here. The location was good, the staff friendly, the rooms clean, and the beds were VERY comfortable. I forgot 2 nice shirts in the closet and they mailed them to me. Will stay there again.
I loved the condo. It was very clean and well furnished. I also liked the location. The only thing I didn't like was, there wasn't a door on the master bathroom.
Great rooms for very reasonable price. Not comfortable with master bedroom not having a door on it. Prefer more privacy for showering and toilet use.
Staff not overly friendly. Also had to put up with usual timeshare sales pitch.
The staff was friendly and very accommodating. The rooms were clean. The beds were super comfortable. The pool was great. Good place to stay for the money. The breakfast wasn't the greatest.
We most definitely liked the price. The beds were comfy, the breakfast was amazing and saved us a lot of money, there was a fridge and microwave in our room which was awesome, it was clean, and it had awesome HOT water in the shower. The location could've been a little better. It was a little further down the strip than I thought. The shower head was too low for my husband. Every morning he had to squat down a little bit to get his hair washed. Also, the walls were a little thin, so we could hear the couple arguing next door. Granted they weren't trying to be quiet, but we were worroed about disturbing others if we turned the tv up too loud.
The staff was so friendly! And the location was great.
Located in the middle of things and it had an exit drive so you didn't have to wait on traffic Breakfast was pretty good The air did not cool very well but it was really hot. The toilet had a leak and after I checked out they called me at 1 in the afternoon to tell me it was past time to check out they had me checked into another room or something not sure what the mix up was
The motel was an older facility but the room was very clean and comfortable. The staff were extremely friendly and helpful. We enjoyed our two nights there.
The rooms were clean. Beds were very comfortable. We also liked the fact we had a coffeemaker, refrigerator, and microwave in the room. There was not an exercise room. For health purposes this is an option we like to see in hotels.
This is my usual go-to motel whenever I visit Branson. I've been staying ever since it used to be called AmazInn. The location is good and you'll be able to get anywhere you need to go from its large road. Nothing.
Close to shopping & sites
We were very pleased with the Suite and the cleanliness. no
Very clean and practical, no frig or microwave but reasonable, easy access off highway. We stayed on the back section, it was raining like crazy and couldn't get to the breakfast without driving. Needs covered walkways around the pool that separates sections.
Clean rooms, friendly staff and great location! Breakfast was not great, but for free, it will do!
The customer service reps at the front desk were very friendly and accomodating making the stay enjoyable.
The cleanliness was great! Also the sign that says the duvet covers are washed daily was very good to see- if it is true. Pillows were comfortable and plenty. It was just very no frills. I've paid less at a nicer hotel. I felt that for the appearance of the room and comfort of the bed it was overpriced. Bed was not plush but was hard and bouncy.
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Location Pool and breakfast No No
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great staff, great location, excellent room, excellent price lobby was a little cold.
This guest did not leave comments about this hotel.
staff was very accommodating and friendly our room had spider webs on the windows
Excellent motel. Clean, comfortable, nicely decorated, excellent offerings at their full breakfast. Close to theaters, museums, and restaurants without being too close (away from the heavily congested traffic area).
Staff was friendly and great location The room was hot it seemed like the AC didn't work very well. The halls and elevator smelled.
Very clean modern rooms. Friendly staff. Nice hot breakfast.
I was on the first level and people smoked right outside of my window. Their talking woke me up. It sounded like they were inside my room.
The staff was great. Best Western is very clean great decor,pool area was wonderful,loved everything about our stay. Can't wait to go again. Nothing
The staff was gracious in letting us check in early which was a great help.
The rooms were comfortable and clean will stay there again! We liked the whole experience
Very comfortable and convenient to the shows and shopping in the Branson area. The staff was very helpful and pleasant.
Great value place to stay. With the value this place brings it makes it hard to complain. With that being said I'm sure they can afford to renovate but may not have to because of the competition. Anyway you look at it this a great option.
Arriving the front desk girl was very nice and very helpful. The bed's were HORRIBLE! They were NOT pillow top as stated and quite honestly I always go by reviews when booking a hotel and pretty much majority liked the beds. If you are a single person you may but sleeping with your spouse we ended up in the middle of the bed. We laughed of course but after the 2nd night it wasn't funny. Uncomfortable and miserable. Our room was not easily located which was also disappointing considering there were only a few other cars there.
The room vas clean, the bed comfortable There was not a freezer in the frig.
very nice front desk personel multi story, steep parking lot
Clean rooms, nice people, good breakfast, plenty parking Had to leave.
Worst experience ever Worst experience ever
I liked the overall theme of the lodge; rustic mountain lodge. The lodge was outdated. The carpets in the common areas were largely stained. The door to our room was not installed properly or the building has settled; I could see people passing while in my room which means, they could see me as well. Although our room was tidy and appeared clean, with all the extra paint and wall paper on the walls; it gave the illusion of being unkempt.
We liked how close it was to everything on the strip. It was old run down and bland. There was not any comforters on the beds and the beds were old and hard. It felt like going to grandmas house from the 70's and the decor had not been updated.
Location, hot breakfast, and location.
excellent breakfast comfortable beds lounge with entertainment and very nice pool.
Great location Although it was free, the breakfast was lacking
I liked the location. It was convenient for the shows and attractions. Our toilet was not clean and we had to clean it before using. We were on our honeymoon and couldn't be intimate because there was a family next door with kids that were loud and we could hear all thier conversation so we knew they'd be able to hear us the walls were that thin. Great honeymoon! At checkout I noticed they had double charged my account and asked to have it fixed. Was told it was and saw the credit to my account. The next day I had two more charges to my account and when I called the hotel no manager was on duty and the lady on the phone was rude. At this point I've been charged 3 times for the same stay since I've gotten no resolution.
Location was good. The lodge feel was nice It's pretty run down, carpet stains, Ac broken, hot tub out of service, water temp would spike
Not only was it a beautiful hotel, but it the rooms were a lot nicer than we were expecting. Our room had a mini-fridge, microwave, a table for two, a desk, and chair. We loved the jetted bathtub and the bed was super soft. There was a stench in the hallway that made it less appealing. The stench in the elevator was even worse and it seemed that the elevator floor hadn't been cleaned really well. Also, while loved the jetted bathtub, it apparently was leaking. My husband had gotten a call that it was leaking while I was soaking in the tub. We didn't know where it was leaking from.
We liked the comfortable beds, indoor pool, location, and free breakfast the hotel needs to replace their carpets in the main areas. The room could have been a bit cleaner, but it wasn't bad. The bathroom floor needed mopping. Pool was cold.
Nice size indoor pool was the only positive We had 2 towels (2 queen beds) that looked old, with stains and holes. The floor didn't look like it had been vacuumed.we had 1/2 roll of toilet paper and no spare roll left. Open tissue places, but no tissues in room. The beds were made but in the middle of the night I woke up to something crawling on me. When I turned on my light, there were small bugs on my pillow and sheet. We will not be back.
ABSOLUTRLY NOTHING MILDEW IN THE CARPET AND BLACK MOLD IN THE WALLS NO REFUNDS AND NO POWER IN OVER HALF THE BUILDING. EVERYTHING
They had a nice hot breakfast for us, the pillows and bed were comfy. The room was clean and the bathroom we were in was huge. I didn't get to stay longer this trip!
Very polite staff. Very prompt with your request. Great breakfast.
They room was amazing very comfortable and clean Not having the vending machine around our room
Nice pool, that's about it. Won't stay again, breakfast was bad.
A good clean comfortable hotel with helpful and courteous staff. Room was clean, bed was comfortable enough and AC worked fine which was nice since temps topped 100 for two days. Breakfast lacked variety but had all the staples you would want. Location good for shows.We were within a 15 minute walk to several of the theaters. On the whole good value for the money and would recommend.
From the front desk people, to the immaculate,good-smelling room, to the excellent FREE breakfast the overnight stay was wonderful.
I stayed four nights. I had no issues with this hotel, and that is what you want. I went to Branson for a good time, the hotel made that possible. Negatively speaking, no bugs, no bad smells, no loud noises, not too far from things. not too much money. If I were to return this is where I would want to be.
Good value, good location not right on the main street. Easy access to downtown area.
This is a nice place to stay. The hotel is new and was a pleasure to stay in.
The front desk was very neat and clean. The complimentary breakfast was set up very well. The room was very damp and therefore the floor felt very dirty, and the nonsmoking room smelled so bad I bought air freshner and we kept the A/C off (because of the dampness) and the door open to try to dry out the room.
We chose this hotel for location, price and wanted an indoor pool for the kids to enjoy. The location was great for what we had planned, the room clean, staff friendly and overall good choice for the money. The disappointment was that the pictures online could not clearly depict that the indoor pool that we very nice, clean, well heated, and spacious was in a separate building as was everything. This was the old motel style rooms with all outside hallways and doors also. The breakfast room was small and in a separate small building also, but the food was good. I would stay there again if the weather was going to be warmer, but for the colder months we'll make another choice.
This hotel was re-modeled but definitely does not feel like a new hotel. Management is nice enough and room is clean. Pool is nice. But they have 2 CSPAN channels and no CNBC or other business channel. Wireless internet seems okay if you can find a spare electrical outlet. I had to plug my cell phone in the bathroom to recharge.
Hotel was fine. Wish they had an outdoor pool. The indoor pool was small and crowded all the time. Sauna was nice touch, but also crowded. Pool was in a beautiful building, but not easy to use.