Reviews for Budget in Bakersfield
- All reviews 100%
Jul 26 2017
Pros: The accomodating front desk employee is great.
Cons: I have not found anything that I do not like, but next time, I hope to find things that I do not like about Budget Car Rental in the airport.
Jul 17 2017
Pros: Car was clean
Cons: I arrived at 9am to pick up my car and the only one available was a midsize car. This is not what I reserved. I wasn't forced to pay more for insurance and more money in gas. When I asked the attendant why this happen...I got a summary of how budget rental does not care about their customers or provide the employees with the tools nessecary to do the job. I will most likely not be using budget rental again due to this.
Jun 3 2017
Pros: Convenient location
Cons: We were given a Mazda 3 but the paper stated a Ford Focus so they held us up to figure out how THEY messed that up. While on vacation the last thing I want to do is waste time.
May 25 2017
Cons: Phone were turned to silent because they were too busy to answer. Could not make contact with the business to verify their hours. This is a small outfit - not at airport. Horrible customer service. Cat was filthy - couldn't see out of windshield due to bugs. Asked them why car was not clean - told they are too busy to wash or clean any of the cars. Canceled contract. Did not rent car. Went elsewhere. I would not recommend Budget on Winle Road to anyone.