Book National car rentals in Bakersfield

Reviews for National in Bakersfield

Recent reviews

Traveler rating

Excellent

0

Good

0

Okay

0

Mediocre

0

Poor

0

Find reviews that mention:

car was greatpick up and drop

pick up the carcredit card

car availablecustomer service

great servicegreat experience

3.6

Unexpected Frustrations - Never again!Pros:The car it self was comfortable (lowered score because the inside was dirty) for a smaller car and got great gas mileage.Cons:1. Fine print regarding company rules for National Car rental would not download for us to read before we went to pick up car, so we did not expect the $100 hold on a major credit card/not debit, customer service at the pick up location was to put it mildly unhelpful, sarcastic, smug, and didn't know when to stop repeating himself, even after I put my hand up and said "STOP". "I get what your saying, I would just like you to be empathic to my frustration." At which point he smiles and then finishes repeating his statement to me. 2. Husband gets into car and being the professional he is, found the car to be dirty. Takes it to a car wash so he can be comfortable in it, isn't this something that is suppose to be done before he even gets into the car? 3. While driving the car he discovers there is no windshield wiper fluid, so he can not remove any bugs that may be blocking his vision. Again isn't this supposed to be filled before he gets the car? I sure hope all the other fluids are ok. 4. Then a warning light flashed "Take to dealer immediately!" WAIT WHAT? My husband had been driving it for less than 20 minutes, on his way to a job interview, he can't call and talk with anyone the Bluetooth wont transfer any sound through the speakers, he's in the middle of now ware by now, he can't pull off or turn around, so he call's me to have me call and to find out if he needs to do anything. After being on hold for over 10 minutes I get through to the roadside customer claims office. I tell her I am not in the car, the closet town is about 100 miles away, the above info, and then she proceeds to ask me a few question, "where are you at now?" I'm at home, I'm not in the car, my husband is. "Ok mam, where is the car?" On the highway in the middle of nowhere (does nobody at this company listen when you are talking with them?) "Ok mam ,lets see if I can help you"...ask a few more questions I had already given her the answer to, finally she states she can't help me she needs to talk with my husband since he's the one driving the car....at this point I am dumbfounded, he can't pull off anywhere safe to call you no exits and the Bluetooth isn't working....By this time the light has flashed "maintenance required", so my husband is no longer worried about the engine exploding just irritated as this is poor vehicle maintenance, a pet peeve of his. 5. Returning the car, my husband is delighted to see the same customer service rep as before (I am so making that up), the rep has the same attitude, makes my husband walk back out to the car to write the miles down (unlimited miles, we don't have to do that with Enterprise they'll do it for you), smugly says "I will have my guys do a better job at looking over the car before they go out with customers next time." Uh ok guy you do that but we will not be repeat customers with this company.Reviewed Sep 27 2017

review from

10.0

Cons:I had to ask them to come out and check the car over. They said they normally don't dot it until it's time to get cleaned. I don't want to be charged for something I didn't do.Reviewed Feb 28 2016

review from

2.0

Pros:nothingCons:horrible experienceReviewed Jul 12 2016

review from

10.0

ExcelentePros:Great service and quickReviewed Jan 19 2017

review from

9.2

About my rentalCons:It was a great car and I had a good trip only the car smelled like ciggarettsReviewed Jun 17 2017

review from

8.4

Pros:Pick up was excellent,Cons:.Reviewed Mar 6 2018

review from

10.0

If you want excellent service, use National.Pros:Good service. Car ready for pickup late evening and rental desk/cars easily accessible at the airport.Reviewed Mar 8 2016

review from

10.0

Great PricePros:Best price I received compare to other car rental company. I would rent again if the price is a much better offer than any other site.Reviewed Jan 9 2017

review from

10.0

Easy in and outPros:Price and Service! I did a last minute rental online and national provided the cheapest rate. However, what really struck me was the easy drop off. National has representatives waiting at the kiosk as you drive in to return the car. It's super fast and simple. No waiting which I love.Cons:No complaints. I made my reservation online. Proceeded to the rental area, and I was headed out.Reviewed Oct 20 2015

review from

6.0

Cons:Car wasn't very clean, smelled like cigarettes, gas tank wasn't completely full.Reviewed Apr 11 2017

review from

10.0

Pros:Great service and priceCons:N/AReviewed Jun 6 2017

review from

8.4

3 day Altima rental car was a treat.Pros:Car was really the icing on cake . Plenty of room and was a smooth comfortable ride. I asked for a Camry but the agent at National recommended the Altima. Great car.Cons:Exterior was dirty and interior had soda residue on the passenger side.Reviewed Sep 26 2017

review from

More

• 7.0 /10Enterprise Car Rentals at Bakersfield
• 7.2 /10Avis Car Rentals at Bakersfield
• 6.6 /10Budget Car Rentals at Bakersfield
• 6.7 /10Hertz Car Rentals at Bakersfield

• Has the National rental car policy in Bakersfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) National will continually update its policies accordingly. Please contact National directly for the latest information. You can find up-to-date information on the coronavirus response of National here: Coronavirus (COVID-19) update from National

• How much does it cost to rent a car from National in Bakersfield?

  On average a rental car from National in Bakersfield costs $59 per day.

• What is the most popular rental car from National in Bakersfield?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from National in Bakersfield.

• How many car rental locations does National have in Bakersfield?

  National has 1 rental location in Bakersfield. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Meadows Field airport (BFL)?

  Yes

• Does National offer shuttle or airport pick-up services from Meadows Field airport (BFL)?

  Yes