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6.0
Very confusing entrance. We had to go in through the rental return in order to find service counter. If your not shuttling from the airport they don’t make it easy.Reviewed May 6 2023
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8.0
The customer service was excellentReviewed Apr 24 2023
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2.0
I did not make this reservation. Not sure how it got reserved. Complete waste of my time trying to cancel it.Reviewed Apr 23 2023
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10.0
The vehicle was dirty need to be cleaned better.Reviewed Jan 3 2023
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6.0
Better appearance of vehicle. More comfortable place to check inReviewed Nov 12 2022
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2.0
The price quote I got from Kayak was half of what my actual charge was!! $400 quote and $800+ charge!Reviewed Oct 23 2022
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4.0
Check out was a mess, no car where they assigned one. Then had to find a car and was a hassle. Not much communication and is confusing where to go or what to do.Reviewed Sep 13 2022
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2.0
Horrible pick up customer service as I was told I was getting switched to a car but was giving a giant gas eating truck. Then They charged me 100 fuel fee at drop off after I put over $50 in gas down the road from the airport and now I have to be subjected to going through their crappy customer service trying to get my money back after the lady at the houston counter told me my money would be refunded and she fixed it. A $155 not even full day rental has now turned into over $300 in charges. I don’t plan to ever use them again.Reviewed Aug 29 2022
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2.0
Refused to rent a car with a debit card. Bullshit!Reviewed Jul 30 2022
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10.0
The agent in Dallas was great. Prices were great. We drove a Kia Soul, which we really liked. Everything was very smooth.Reviewed Jul 26 2022
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6.0
Agent - liked. Car smelled like smoke very badlyReviewed May 28 2022
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2.0
2 hours in 95 degree heat, waiting in the sunshine, to get the car. Going to a wedding. No time to go to the hotel. What a mess. Never again!Reviewed May 16 2022
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