Find reviews that mention:
6.8
Pros:The check attendant went above and beyond to have the car delivered to the front door for meCons:The first car I was assigned was not in the space as directed; then when I arrived at assigned vehicle, it was filthy on the outside, had sat under a tree and flower blossoms plastered all over the outside. It was a fairly long to the vehicle in the hot sun and even longer back to the officeReviewed Jul 16 2019
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9.6
Cons:PriceReviewed Jan 31 2019
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6.4
Cons:I was overcharged and didn't realize it at the time. I reserved the car through CarRentals.com at a rate of $37/day. The salesman at the counter told me I could upgrade for $12/day and I agreed. I was charged $30/day more -- $67. When I turned in the car, they said they would email a receipt to me because their computers were down. I never received the receipt by email but my credit card was charged for the higher $67/day rate. I felt like the salesman was trying to upsell me. I will probably not use Avis again.Reviewed Mar 24 2018
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7.2
Billing Rip off! I will never use Avis againPros:Car was nice.Cons:Got charged for options I did not ask for. I specifically said no to all extras. Yet, they say I wanted the road side assistance. Now dealing with phone center in India. I will never use AVIS again!Reviewed Feb 26 2018
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2.0
Cons:My home phone is 323-798-4141. Please call asap. ThanksReviewed Dec 16 2017
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2.0
Dismal customer serviceCons:We never actually received our rental. The person behind the counter wouldn't accept my husband's drivers license as it was damaged...ok understandable...but how about problem solve with us - - - offer options, ANYTHING. Customer service was rude, not helpful, and frankly condescending.Reviewed Dec 6 2017
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9.6
Pros:Clean, quick, courteous.Reviewed Nov 20 2017
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10.0
Pros:Friendly staffCons:NothingReviewed Aug 29 2017
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9.2
Last minute dealPros:I am very please to said there is a positive change at Avis compare to the services I received 5 years ago.Cons:N/AReviewed Aug 8 2017
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6.0
Experience was good until I got the receiptPros:Picking up the van was pretty easy. The car was great for what we needed.Cons:When I got the receipt, they charged $250 for some pet hair in the vehicle. I called customer service and they said pets were allowed in the vehicle but pet hair was not in the normal wear and tear and refused to remove the fee.Reviewed Jul 11 2017
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10.0
Cons:All goodReviewed May 17 2017
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6.4
Pros:I appreciated the ease of online scheduling.Cons:I did not like the lack of flexibility using this service caused me; I would have been better off to go the rental car agency itself as the incurred cost, for LESS time was the same.Reviewed Mar 31 2017
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