Book Budget car rentals in Dallas

Cons: We waited in line to secure our rental for one hour and 15 minutes. There were 3-4 reps working to get well over 100 people to their vehicles in the time we were there. When we returned the vehicle, the girls were unfriendly. Pathetic. And the signs at DFW, don't identify Budget for returns.

Cons: They doubled the price on us when we booked for the wrong airport and arrived at 1am. They were one of only two car rental places open. I cancelled the reservation and went with Hertz the next morning for $150 less than what Budget tried to gouge us for.

Cons: Difficult to locate agent when picking up the vehicle.

Cons: The rental location did not honor my booking

Cons: There was nothing I didn't like

Cons: Suspension on the car sucked Line was super long, took 45 minutes to stand in line

Cons: When I got to the rental car facility, budget was closed and had a sign to visit Avis. As a preferred member of Avis, I have rented from them many times through my employer, and I'm well aware of their fees. Budget was the cheapest option for this particular reservation, and it was for personal use, so I went with them. Anyways, I go to the Avis counter, they find my reservation, and proceed to tell me they don't have any mid-size vehicles, but they can offer me an economy car "for no extra charge." Well, I paid for mid-size, and didn't particularly want a Prius, so I asked how much it would be to get a full-size. He said, and I quote, "10 dollars," Great! I was quoted $55 for the rental, I'm thinking the total will be around $65. When I turn the car in, I am charged a total of $130. I had the car less than 53 hours, but was charged a full 3 days, all the Avis fees, and a $13/day upgrade fee. Very unprofessional and misleading.

Cons: The actual price was three times higher than when I booked on the website. We felt like we had been conned into paying hidden extra costs. Budget wasn't open so we had to deal with Avis for pickup, and the car was covered in splattered bugs.

Cons: No one at the return counter

Cons: Waited at the location in line for 40 minutes, not enough help! I booked the insurance on the Budget website then was told it was not theirs and if I had an accident it was my problem. Why is it on the Budget website then? I booked a mid size SUV they tried to give me this tiny Jeep which was not comparable to the Ford Escape or similar they had promised. They finally gave me a Mitsubishi Outlander which is a mid size but wanted to charge an extra $50 per day. That's more than double the original rate. They finally cut it down some but still.... And oh they pushed the insurance! And tried to sell me a car charger. I would expect a modern car to have a USB port.

Cons: Nothing got booked at the wrong airport and the Budget company wouldn't work with me went to another rental car company

Cons: The persons for drop off.. charge me gas...and i return it full. I had the recipes.

Cons: Nowhere that i could find online did they mention that if you are under 25 years of age that you are not able to pay with a debit card. I knew about the extra daily fee but, when I arrived to pick up my rental I was unable to get the car. I had already put money down and was unable to get a refund and ended up being stuck at the airport with no ride for quite a while before I could arrange another mode of transportation.

Cons: I was on time for my rental and they did not have my car or anything in the same class. They upgraded me to a BMW but charged me for it without saying so. I had to contest it. Basically, my confirmed reservation meant nothing. First and last time I go with Budget.

Cons: The counter agent was pushy with trying to get us to upgrade to a larger car, when we had already made it clear that we were wanting a fuel efficient car due to the fact that we were driving from TX to WI. I initially made two reservations, for an intermediate as well as a compact car, not knowing what we would need (we were driving last minute because our flight home was cancelled). After I made it clear that we wanted the larger of the two reservations, the agent continued with the compact reservation and charged us for an upgrade. He did not go over the terms of the contract, including fuel, late fees, etc. We were charged an additional $155 when we returned the car 5 hours early, and it took a week for this to get resolved. Not very happy with the whole experience.

Cons: I rented the car ahead of time. My flight was delayed so I called 3 times and the phone rang non-stop with no answer. I went online and changed the time and website allowed the time changed. When I arrived, the counter was closed.

Cons: Love it all

Cons: The cost when I booked ended up being so much higher than the final cost.

Cons: The cost.

Cons: More time to drive it. I have considered purchasing the same vehicle.

Cons: They had two people at the counter and 50 people in line. How do you not know how many reservations you have and staff accordingly. I made a reservation with another company while waiting in line and paid $20 more, but it was worth it.

Cons: -Budget Love Field location was closed from 1am-5am when my plane left at 6, super inconvenient. This should be expressed very clearly!! Most other airport car rental places are open 24hrs. -Called to extend my rental a few hours. Customer service said no problem wouldn't increase my price. When I returned the car, they increased my price by $125.00. -Spoke with a manager at the rental counter , he saw that I called, and completely removed the additional charges.

Cons: Nothing!!

Cons: Budget (and their partners) are not actually 24h at their DFW location, all the partners go through AVIS during the night... so yeah, waiting an hour to get a car at 1 am (followed by 2 hour drive) is VERY painful. I made some remarks about it to the agent, but both him and us were frustrated; nonetheless, they ended up making some unacceptable comment.

Cons: They charged a fuel camount even though we turned it in with a full tank.

Cons: The car I reserved was not ready at the schedule time. It wasn't even at the location. They attempted to upsell me to 3 different cars, and only after I declined all of these upsells and waited for 30 minutes did they offer me another vehicle for the quoted price.

Cons: Lets just say thank goodness I still have my confirmation #.

Cons: When I returned my car in Houston, I was billed $166.03(!) for fuel service. When I asked why the charge was so high upon dropping the car off in Houston, the Budget rep told me they bill at $10.00 per gallon, but I had more than half a tank remaining, and the Dodge Charger.'s fuel tank is only 18.5 gallons! Overall, I paid a total of $543.95 on what was quoted to me as $206.59 including all taxes, surcharges, and fees. These surcharges, particularly the fuel ripoff, were an enormous slap in the face and I will NEVER rent from Budget again.

Cons: Had to reserve another car because of miscommunications between kayak and budget. Friday reservation by kayak was deemed Saturday reservation by Budget. Instead of a $21 per night rate quoted and reserved through kayak, budget said I had to wait until midnight, the next day, to get that rate or pay $200 per night. Wtf? Kayak stated Friday 15 April midnight on the email I received; budget said that meant Saturday after 12:00am. I arrived at the Airport, Dallas Love Field, at 8:30pm. They would not let me have the car early inspite of me showing them the email stating it was 15 April. Anyways, I feel like Budget was trying to screw me because they had cars available and was charging $200 a day but would not let me get my car early.

Cons: I didn't like confirming the car with the lady at the pickup center only to arrive and have the car not available(she called to confirm 20 minutes prior to me arriving. I let her know I was literally on my way). Also, the vehicle was FILTHY. I cleaned the interior myself because there was dirty sticky film over the hard surfaces. I used a anit-bacterial fabric spray on the upholstery for good measure.

Cons: two days before the rental pickup, they called us to say location is closed. Only option was to pickup at airport. They did not honor the quoted / committed rental rate at airport location.

Cons: the Budget customer service staff were unreliable. One staff member guaranteed me a specific service for free and the next one tole me that they would charge me $206 for that service when I called to confirm that the change was made. I will advise against others using this company.

Cons: I did pay only what was quoted me but upon pickup the sales agent tried to get me to add on several other fees and explained them poorly. Notably there fee for using their service for tolls was explained the worst. Already stressed out from traveling I spent the first day terrified that I would be paying more than anticipated for my rental.

Cons: Agents made you feel welcome and relax, were very efficient at what they where doing.

Cons: I did not like the extra toll that was added to my bill. I didn't use it as much as I was charged. This is the only disappointment I experience.

Cons: Cost from this app was a lie

Cons: A few things to keep in mind. First and most important, the individual processing the paperwork never mentioned the e-toll convenience fee of $3.95 a day. We rented for the car for four days so paid $15.80 for a $1.73 toll. Seems fair. Second, we rented a Jeep Patriot 2WD. Not a great car so future renters, keep in mind and ask for something else in that car class. Third, customer service was ok, not great, but ok.

Cons: got a cheaper deal at budget but they added $150 more in taxes + surcharges.

Cons: Line was unacceptably long with only three employees working when we picked up. Two hours late to drop off and was charged for an extra day. The car was okay, but could have been cleaner and a higher trim level. I rented a car in the same class in Portland the week before and it was miles better.