Book Budget car rentals in Dallas

Cons: When I returned my car in Houston, I was billed $166.03(!) for fuel service. When I asked why the charge was so high upon dropping the car off in Houston, the Budget rep told me they bill at $10.00 per gallon, but I had more than half a tank remaining, and the Dodge Charger.'s fuel tank is only 18.5 gallons! Overall, I paid a total of $543.95 on what was quoted to me as $206.59 including all taxes, surcharges, and fees. These surcharges, particularly the fuel ripoff, were an enormous slap in the face and I will NEVER rent from Budget again.

Cons: Had to reserve another car because of miscommunications between kayak and budget. Friday reservation by kayak was deemed Saturday reservation by Budget. Instead of a $21 per night rate quoted and reserved through kayak, budget said I had to wait until midnight, the next day, to get that rate or pay $200 per night. Wtf? Kayak stated Friday 15 April midnight on the email I received; budget said that meant Saturday after 12:00am. I arrived at the Airport, Dallas Love Field, at 8:30pm. They would not let me have the car early inspite of me showing them the email stating it was 15 April. Anyways, I feel like Budget was trying to screw me because they had cars available and was charging $200 a day but would not let me get my car early.

Cons: I didn't like confirming the car with the lady at the pickup center only to arrive and have the car not available(she called to confirm 20 minutes prior to me arriving. I let her know I was literally on my way). Also, the vehicle was FILTHY. I cleaned the interior myself because there was dirty sticky film over the hard surfaces. I used a anit-bacterial fabric spray on the upholstery for good measure.

Cons: two days before the rental pickup, they called us to say location is closed. Only option was to pickup at airport. They did not honor the quoted / committed rental rate at airport location.

Cons: the Budget customer service staff were unreliable. One staff member guaranteed me a specific service for free and the next one tole me that they would charge me $206 for that service when I called to confirm that the change was made. I will advise against others using this company.

Cons: I did pay only what was quoted me but upon pickup the sales agent tried to get me to add on several other fees and explained them poorly. Notably there fee for using their service for tolls was explained the worst. Already stressed out from traveling I spent the first day terrified that I would be paying more than anticipated for my rental.

Cons: Agents made you feel welcome and relax, were very efficient at what they where doing.

Cons: I did not like the extra toll that was added to my bill. I didn't use it as much as I was charged. This is the only disappointment I experience.

Cons: Cost from this app was a lie

Cons: A few things to keep in mind. First and most important, the individual processing the paperwork never mentioned the e-toll convenience fee of $3.95 a day. We rented for the car for four days so paid $15.80 for a $1.73 toll. Seems fair. Second, we rented a Jeep Patriot 2WD. Not a great car so future renters, keep in mind and ask for something else in that car class. Third, customer service was ok, not great, but ok.

Cons: got a cheaper deal at budget but they added $150 more in taxes + surcharges.

Cons: Line was unacceptably long with only three employees working when we picked up. Two hours late to drop off and was charged for an extra day. The car was okay, but could have been cleaner and a higher trim level. I rented a car in the same class in Portland the week before and it was miles better.