Reviews for Budget in London
- All reviews 100%
Jan 23 2018
No real problems
Pros: Brand new car
Cons: Minor stuff: didn't know how to open rear hatch initially (VW), windshield washer inop, as fluid completely frozen at -3° C.
Dec 31 2017
Pros: Clean, good car.
Cons: Had questions about the rental, both before and during. NEVER GOT REPLY from email I sent before rental started. Called during rental, after 20 minutes on hold I was hung up on. Very bad. Also, at pickup I was pushed too much to upgrade, when I finally got them to understand "NO!" they got very abrupt. "There's your key. The car's out there in slot 8."
Nov 12 2017
Good, friendly service
Pros: Car was very clean and low miles. Service was very friendly and quick. Billed as ordered online and wasn't asked (forced) to take extras.
Aug 24 2017
Pros: Friendly staff, great little Fiat
Cons: Standard Insurance cover wasn't included in the comparison quote. I noticed a crack in the Panoramic roof on the second day and presumed it had happened overnight by vandals, so had a week of worrying about the cost of replacing it, when I dropped the car back and told them about the crack, I was told it was existing and in the system, it really should have been noted on the existing damage report that I signed.