Find reviews that mention:
9.2
Pros:The staff were great, the car was great.Cons:We arrived in terminal 2 and there are only shuttles from terminal 3. With a toddler and all the bags and car seats that entails it was a long walk .Reviewed Jan 5 2020
review from![kayak]()
6.4
Pros:Location was good for pickup and dropoffCons:The car had built in GPS with touch screen but the budget car rental rep gladly sold me GPS charging for it. They gave me a toddler seat for my 9 month baby and had nothing else.Reviewed Oct 22 2019
review from![kayak]()
9.6
Pros:It was easy to get to and deliver the car on returnCons:I have no response about getting my deposit back and, the fare that I received did not include any insurance so it was more expensive that I expectedReviewed Oct 11 2019
review from![kayak]()
2.0
Pros:Budget changed the reservation from a Premium vehicle to a compact car , with an increase in price without notifying me. When I logged onto the Budget website the reservation had been changed. I was told the rate was no longer available!!! I will not use Budget again!!!!!!!Cons:Why was my original reservation changed? They did not want to honor the original ruling entail rate!Reviewed Jul 21 2019
review from![kayak]()
9.2
Cons:A little less expensive. Overall excellent.Reviewed Jul 8 2019
review from![kayak]()
2.0
Pros:NothingCons:They advertised a car they don't even have on their fleet. So we wasted an hour before finding this out and had to go somewhere elseReviewed Jun 28 2019
review from![kayak]()
6.0
Cons:Was falsely over charged because they did not have that carReviewed Mar 4 2019
review from![kayak]()
6.8
Cons:1. heck of a long line to get the car; why does it take such a long time to rent a car when it's pre-ordered and it's just some basic paperwork. 2. I'm still waiting for a bill; haven't even received one by email. Their system was down when I returned the car and yet I've been charged more than was quoted with no explanation at the time of return.Reviewed Sep 17 2018
review from![kayak]()
4.0
Outrageous over chargesPros:StaffCons:They charged me $160 for a minor chip on the windshield and refused to send me a copy of the completed repair. Since I was paying for it thought I should receive a copy. Won’t be renting for these againReviewed Jun 17 2018
review from![kayak]()
7.2
No issues, good car but no windshield washer fluid.Pros:The lady at the front desk was very kind and delivered the car in the time I expected it would take. The instructions were very clear to drive the car out of the lot and to drop it back off again. The car felt like new, and was in good conditions.Cons:I was asked for 2 credit cards, which I wasn't informed beforehand, also, nowhere was I informed that I was supposed to take my passport with me to pick the car up. Finally, the car had no windshield washer fluid.Reviewed Feb 25 2018
review from![kayak]()
8.0
No real problemsPros:Brand new carCons:Minor stuff: didn't know how to open rear hatch initially (VW), windshield washer inop, as fluid completely frozen at -3° C.Reviewed Jan 23 2018
review from![kayak]()
5.2
Bad CommunicationPros:Clean, good car.Cons:Had questions about the rental, both before and during. NEVER GOT REPLY from email I sent before rental started. Called during rental, after 20 minutes on hold I was hung up on. Very bad. Also, at pickup I was pushed too much to upgrade, when I finally got them to understand "NO!" they got very abrupt. "There's your key. The car's out there in slot 8."Reviewed Dec 31 2017
review from![kayak]()