2.0
Taking the Delivery was really pathetic and the staff was really rude. Drop in facilities was super easy efficient and comfortable.Reviewed Dec 30 2022
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6.0
Too many hidden fees/charges. 35 per day sounds good until all fees/charges/taxes are added. Renters need all fees included upfrontReviewed Jul 1 2022
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6.0
Booked a car for driving in London with the given price appearing in dollars. However, the bill from Budget was nearly the same amount in pounds sterling, an unexpected/unwelcome increase in price.Reviewed May 23 2022
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10.0
Polite and helpful staff, clean facility, nice car’sReviewed May 22 2022
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8.0
The extra insurance was too expensive and the staff handed over the car without inspecting it for damage.Reviewed Mar 14 2022
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10.0
Good on all mattersReviewed Jan 16 2022
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2.0
Didn't get carReviewed Dec 19 2021
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9.2
Pros:The staff were great, the car was great.Cons:We arrived in terminal 2 and there are only shuttles from terminal 3. With a toddler and all the bags and car seats that entails it was a long walk .Reviewed Jan 5 2020
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2.0
Pros:Budget changed the reservation from a Premium vehicle to a compact car , with an increase in price without notifying me. When I logged onto the Budget website the reservation had been changed. I was told the rate was no longer available!!! I will not use Budget again!!!!!!!Cons:Why was my original reservation changed? They did not want to honor the original ruling entail rate!Reviewed Jul 21 2019
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2.0
Pros:NothingCons:They advertised a car they don't even have on their fleet. So we wasted an hour before finding this out and had to go somewhere elseReviewed Jun 28 2019
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6.0
Cons:Was falsely over charged because they did not have that carReviewed Mar 4 2019
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6.8
Cons:1. heck of a long line to get the car; why does it take such a long time to rent a car when it's pre-ordered and it's just some basic paperwork. 2. I'm still waiting for a bill; haven't even received one by email. Their system was down when I returned the car and yet I've been charged more than was quoted with no explanation at the time of return.Reviewed Sep 17 2018
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