Reviews for Budget in Madison
- All reviews 100%
Dec 18 2016
No snow brush in Wisconsin in the winter?
Cons: One thing is that is a must is to have a snow brush in the car during the winter. Sure enough the second day of renting we had a big snowfall with no way to clean the car other than our gloves! Budget- you need to do better!
Nov 28 2016
Good for last minute
Pros: Fast check in/out at the Avis counter (sign at budget said go to Avis) Helpful staff, good for price last minute
Cons: Car had jumpy transitions gear to gear to gear and heating /defrosting system was a bit hard to figure out.
Oct 17 2016
Had to wait
Pros: The person at the counter was friendly.
Cons: After leaving the rental counter to pick up car, we had to wait about 25 minutes for our car to be prepped. There were no other customers and the staff was moving at a snails pace. We asked three times what was taking so long and were told the car needed to be cleaned, vacuumed and gas up. Why they need so much time and why they would wait until a car was rented to do these things is ridiculous.
Jul 16 2016
Great customer service
Pros: Customer Service at these locations