Reviews for Avis in Madison
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Jan 5 2017
Terrible customer service
Pros: Friendly but slow counter service.
Cons: Slow process to complete pick up. I received no communication that the drop off point for my one-way rental was a satellite location with no official Avis presence, then was charged for a second day after they claimed it was returned late even though there was only a place to drop the keys, so they have no way of verifying my return time. When I called to dispute the additional late charges, the customer service was slow and unhelpful.
Jul 16 2016
Cons: Was not a ware I had to pick up off site...cost me too much time on a business trip.
Dec 29 2015
Cons: Constant attempts at up selling. They finally gave me a Kia from Budget that had a defective front seat