Reviews for Budget in New Haven
- All reviews 100%
Jan 27 2017
Car reeked of smoke and there was no after-hours k
Pros: Cheaper than other options in New Haven
Cons: The car was not clean and reeked of cigarette smoke. Check engine light was on. When I returned it the airport was closed and there was no apparent place to drop the keys.
Dec 12 2016
Best rental situation experience
Pros: Clean car timely service very wonderful and polite employees
Cons: No complaints
Nov 21 2016
Pros: I liked the friendliness of the staff when picking up the car. Also the price was pretty good.
Cons: The car made a weird sound the whole time I was driving it. Also, the return staff when we arrived was awful. It was snowing so we were going to be a couple minutes late returning the car. When we called to ask if this was okay, because we had to get gas, the woman who picked up the phone was awful. She was so mean, so unhelpful and an all around grouch. We ended up returning the car with half a tank of gas because we were nervous the place would be closed. We were charged $9.90 a gallon because this woman had no heart or patience.
Oct 1 2016
great experience other than the operating hours
Cons: I wish the pick up at the train station was open later than 7 PM. I had to take cab to the New Haven airport to get car.