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2.0
Rented a Large SUV (Suburban or Similar) got a mini-van instead. I was told they were all out when I arrived. But there some sitting on the lot waiting to get turned over. Got into the mini van and it wasn't cleaned very well. It also started rattling on the road. Pretty sure it was way over due for an oil change. The sticker said Oil change due at 41k and I pulled off the lot with 52k on it. I really didn't have time to play game , I had to get going. So I took the car regardless. Will be a while before I use Budget again.Reviewed Apr 3 2023
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2.0
When we arrived at the Budget counter there was 21 people in front of us. Would have been over an hour to get waited on. Had no choice but to cancel and book with Hertz. No wait and excellent service.Reviewed Oct 30 2022
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2.0
We were allowed to book and then told no on either would be there to assist us. When we arrived to the airport, other passengers were being assisted. There would have been no issue with us booking and keeping the car. Communication was awful during the entire experience.Reviewed Aug 31 2022
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4.0
Complete rip off 1800 for a minivan Sat-Wed after waiting 1 hour in line at airport. Girl at counter was great. Stop taking advantage and hire more people.Reviewed Jun 30 2022
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2.0
Do not use Priceline for a one way rentalReviewed Jun 22 2022
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10.0
Budget is our go to every single time we rent! Never any issues and always wonderful customer service!Reviewed May 21 2022
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8.0
Easy checkout. Great price. Car had several dings, scratches and a dent. Was worried about the checking but the attendant was great. Cars are being used more and held longer. Inside was nice. I took pictures before and a video. Didn’t want any issues. Thank goodness noneReviewed May 13 2022
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2.0
Easy booking But They could not chang pick up time 12pm instead 9am So I canceled day before I rental. They shold little more flexible!Reviewed Nov 13 2021
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1.9
Try to Charge me $450 cleaning for excessive garbage via letter in the mail to me. When I called the service number they would only take off half …$225!! I asked for proof and they said there was pitchers they had of some wrappers in the back seat and a coffee cup in the cup holder and some Cheerios my son spilled on the back seat … I am declining this charge. Sounds reasonable… This is standard to clean this up with any rental company, and the interior had no damage or stains.Reviewed Jul 10 2021
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4.0
Cons:The car they gave me looked dirty inside and the low tire pressure warning light came on as soon as we loaded up and tried to leave. We had to unload and go back to get another car. We were up sold and paid more than we had planned.Reviewed Jul 8 2021
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10.0
Pros:Drop off and pick.up was quick and easy.Reviewed Jun 3 2021
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2.0
Cons:We rented a car for pick up at 12pm on Saturday. They didn’t tells us they close at noon and don’t open until Monday. ScamReviewed May 23 2021
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