Reviews for Budget in Panama City
- All reviews 100%
Nov 5 2016
Pros: The car was nice, but the car they said they had ready for us looked dirty. So the guy made us upgrade and pay $20 more, because we told them we didn't want the car that they had for us because it was dirty And that it would take an hour to clean the other cars. So we paid the $20 to upgrade and the agent was still rude. He gave the woman before us a free upgrade, and so it just made us more aggravated so we took the car and left
Cons: Poor customer service and car availability limited
Oct 17 2016
Cons: The staff member did not come to the counter until after we arrived. So... hopefully the bill is what it was when we reserved the car on line.
Sep 22 2016
Pros: Customer service was courteous, informative and timely in getting our reservation complete. The Nissan Rogue was an excellent vehicle. Also the return was simple, fast and easy.
Aug 28 2016
Pretty good rental.
Pros: The car was good and the counter service was fast. MAKE SURE TO INSPECT THE CAR IN AND OUT AND GO BACK AND LET THEM KNOW BEFORE DRIVING AWAY. I saw damage in and on the car and went back to the counter to note it. No one goes with you to inspect the vehicle.
Cons: The counter agent trying to upsell me. I know they are just doing their job, but I get tired of that, especially when on vacation.