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10.0
contract makes it hard to tell which number you should call if you need to change, also they use "extend" for any change even if the end date is moved upReviewed May 30 2023
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10.0
No complaints whatsoever.Reviewed May 10 2023
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2.0
Mileage limit I booked through kayak was not honored at the counter.Reviewed Mar 27 2023
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10.0
The truck was not serviced before our pickup, I had to purchase a bottle of windshield washer cleaner because it was completely empty.Reviewed Feb 24 2023
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10.0
Joseph the check in person was excellent and the pickup driver at the airport, Raleigh Durham was also excellent.Reviewed Feb 12 2023
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6.0
Office was a mess. The car itself sucks. Run out of liquid for washing windshield in only few days. For couple times, there is a smell of burned when I braked. After 1 week, the car vibrated violently when I braked. When I returned the car 6 days earlier, I still was charged for fuel charge even though I fill the tank as much as I got the first day. The person who took care of the return never said anything or at least mentioned it. It could prevent all this wasting time for me to file a claimReviewed Jan 10 2023
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2.0
Car was old, dirty and smelled badReviewed Oct 31 2022
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8.0
It was goodReviewed Oct 29 2022
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2.0
2+hours waiting to pick up the car (90 minutes in line, 20 minutes to get the car, plus the expected travel time to get to the counter and check out/exit from the parking lot). Mass confusion at the rental counters. Lack of clarity as to what car I was supposed to get (waited on the curb for 20 minutes and finally asked a team member walking by to help me find it- even he had trouble). Did not get the car or car class requested (reserved a Camry type car and got a mini van). Got charged for gas even though I told them I would fill it up and it was returned full/topped off.Reviewed Oct 28 2022
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4.0
Waited over an hour upon arrival to pick up car. Everyone in line had a reservation, like me, so it wasn’t as if they didn’t know we were coming. A totally avoidable waste of valuable vacation time .Reviewed Oct 17 2022
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10.0
All went very smooth thank youReviewed Oct 9 2022
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6.0
Long line/90 minutes to complete check in and get the rental car.Reviewed Oct 2 2022
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