Reviews for Budget in Raleigh
- All reviews 100%
May 31 2017
Pros: Van was available on time and the staff was very helpful at pickup and dropoff.
Cons: Van had some trash from the previous users still in it. The attendant came out and cleared it.
Mar 16 2017
Pros: Substitute car was good, though more expensive than was supposed to be.
Cons: Car that was rented was not available even with advanced notice, staff was extremely unprofessional and actually rude, long wait, just a very poor experience,Ii apologize in advance for being so blunt but if this is typical business practice i would say this company is spiraling toward closure which is a shame for all those who would be affected. I pray that a positive change would happen within this company, thank you for the chance to express my concern.
Oct 28 2016
What a deal!
Pros: One way trip across the stage for a great price.
Oct 20 2016
They didn't have a car
Cons: I had a reservation for pickup at 8am (I planned on getting there at 8:30am). I got a call at 8:04 saying they wouldn't have a car till 11:00am, but I could call other Budget locations around Raleigh and have my reservation moved. I asked them to do this calling, which they made clear they wouldn't do. I called around and couldn't find anything. I called back to ensure they would have a car at 11am. They didn't. I cancelled the reservation.