Reviews for Budget in South Bend
- All reviews 100%
May 25 2017
Pros: That they did eventually give me a car.
Cons: I didn't realize that there are two car rental companies located at the airport. The company was closed when I arrived on my plane. I arrived, there was no car for me. I had to get a returned car that hadn't been cleaned or processed yet. I also had to over pay for it because I didn't have a reservation.
Sep 6 2016
Pros: Was upgraded for free to a small SUV :)
Aug 24 2016
ok, it could improve
Pros: quick pick up
Cons: it took me a while to arrive and then they told me they could have picked me up. it was not clear where I had to return the car.
Aug 19 2016
Gave away the child seat.
Cons: When I arrived to pick up the car, they had given away the last child seat, despite my having reserved one. This put me in a lurch as it was late and the other agencies didn't have child seats available, yet I couldn't leave the airport with my 2 year old son without one. We had to have a family member drive 1 hour in either direction nearing midnight to pick us up.