Pick-up location | Addison |
---|---|
Car types | Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV, Supplier choice |
Rental locations | 4 |
Popular agencies | Hertz, Budget, Avis, Enterprise |
Economy | $42/day |
Compact | $47/day |
Intermediate | $44/day |
Standard | $51/day |
Full-size | $51/day |
Luxury | $92/day |
Supplier choice | $40/day |
Intermediate SUV | $61/day |
Standard SUV | $76/day |
Sixt
4.3
Okay
73 reviewsCleanliness
5.1
Comfort
4.9
Pick-up/Drop-off
4.0
Value for money
4.2
One location in Addison
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Reviews
2.0 Mediocre
Jul 2022
10.0 Excellent
Jul 2022
2.0 Mediocre
May 2021
Pros:
I get to the airport they said that my car was not on reserved I had to go down town Dallas to get the car.After calling they were close. The first clerk was not nice the second one was very helpful. They told me they had no more cars .After flying from New York I was stuck at the airport for three hours are more.6.0 Good
Mar 2021
Pros:
Staff was unprofessional, unpleasant, and failed to give thorough information about the rental.Cons:
The car was disgusting from the outside, it was not washed prior to handing it to us and the inside seat had a huge stain of food which obviously was not cleaned either.8.0 Excellent
Feb 2021
Pros:
YesCons:
I rented a standard suv instead I got a Volvo vx 60 which is not in any suv category8.0 Excellent
Dec 2020
Pros:
The folks in Addison were very accomodating, They kept plugging until we ironed out a workable solution.Cons:
Important details were, omitted like the actual location of the rental and it not having a GPS.7.3
Good
10 reviewsCleanliness
6.6
Comfort
8.0
Pick-up/Drop-off
7.9
Value for money
7.3
One location in Addison
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Reviews
2.0 Mediocre
Oct 2021
2.0 Mediocre
Oct 2018
Cons:
Got to the location for pickup (on time) and they didn't have any cars. Purchased insurance and had to contact Allianz separately to get a refund because the charge had already been made even though there was no rental.10.0 Excellent
Mar 2018
Pros:
The car was small but had room like a LacCons:
No cruise control?!2.0 Mediocre
Oct 2017
Pros:
nothingCons:
they never had what i wanted and they charged me extra for upgrade2.0 Mediocre
May 2017
Pros:
The gentleman who helped me was nice and apologetic.Cons:
The car wasn't the one I reserved. I quickly realized once driving it smelled like stale smoke and body odor, but I had to get to a meeting 3 hours away and could not turn around to exchange the vehicle. I ended up stinking at my meeting. They could not credit me since it was pre-paid through a third part vendor, which did not sit well. They also did not have a night drop meaning instead of just dropping the car off, I had to rush back to turn it in before they closed or be late to work the next morning.4.8 Okay
Apr 2017
Cons:
Made reservation for 6pm but this is also the time they close. Being able to choose this time should not even be an option if it is when they close. Also, I called to let them know that driving from downtown Dallas at 5pm, I may not make it there by 6pm, and they were not willing to accommodate and wait a few minutes. Instead, he just stated he will be gone at 6pm. When I picked up the car, it hadn't been cleaned on the inside or outside either. Also, he tried to tell me they don't accept debit cards for the security deposit and I didn't have the amount available on my credit card, so I almost wasn't able to get the car. Fortunately, he went ahead and tried the debit card anyway and it worked. Although, he should be educated on things like that since it is his job to know. Neither of the guys were rude, just not particularly friendly.Enterprise
7.0
Good
28 reviewsCleanliness
7.0
Comfort
7.0
Pick-up/Drop-off
7.0
Value for money
7.2
4 locations in Addison
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Reviews
10.0 Excellent
May 2021
Pros:
The representative that assisted me with the rent was very helpful and professional.10.0 Excellent
Apr 2021
Pros:
Staff were great! Particularly Hunter who arranged things nicely. Charlie who picked mne up was great!Cons:
Um location to where I was staying but I know things are limited. I dropped off a day early should be able to electronically track me and credit me one day rental. Need more drop off options. Should not be penalized for dropping at airport. Remember customers first! Your staff and equipment were great.2.0 Mediocre
Apr 2021
Cons:
Scheduled for 5:30pm. That branch closes at 6pm but I wasn't aware of that. Had to rent somewhere else, last minute.2.0 Mediocre
Apr 2021
Pros:
noCons:
My reservation was canceled.10.0 Excellent
Nov 2020
Pros:
Quick and friendly staff!2.4 Mediocre
Oct 2020
Pros:
They didnt have the car i paid for. The car was on empty and dirtyCons:
Fix the aboveBudget
5.1
Okay
26 reviewsCleanliness
5.3
Comfort
5.5
Pick-up/Drop-off
5.1
Value for money
5.3
2 locations in Addison
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Reviews
10.0 Excellent
Mar 2021
Pros:
Very helpful2.0 Mediocre
Jun 2020
Cons:
I was notified after my designated pick up time that my rental was not available and there was nothing similar to replace it. My large group was left stranded and scrambling to make accommodations elsewhere. Our reservation was worthless and nearly ruined a family trip.10.0 Excellent
Nov 2019
Pros:
Convenience of pick up.8.0 Excellent
Aug 2019
Pros:
Check out was super easyCons:
Our check engine light came on a few minutes after leaving8.0 Excellent
Apr 2018
Pros:
Price is good but to pick up so far away from my house.Cons:
Overall espectionly price is good.10.0 Excellent
Jun 2016
Pros:
The Mustang was fun and clean. No problems at all. Price was exactly what was quoted, even though they upgraded us from a mid-size.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Addison
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Reviews
9.2 Excellent
Jun 2020
Pros:
Agency in Dallas was shorthanded so there was a wait. Agents at pick-up and drop off were friendly and practiced safety precautions.Cons:
Better staffing.10.0 Excellent
Aug 2019
Pros:
Very friendly staff and great facility10.0 Excellent
Sep 2018
Pros:
Customer service8.0 Excellent
Apr 2016
Pros:
The fact that even though My reservation was for an off airport rental place, the employee found a deal that allowed me to get the same price at their location(on airport) The car had a USB port!Cons:
Kayak set me up with a rental with a company not on the airport premises. The car had iPhone integration, but no cruise control? What? Minor problem. :)9.2 Excellent
Jun 2020
Pros:
Agency in Dallas was shorthanded so there was a wait. Agents at pick-up and drop off were friendly and practiced safety precautions.Cons:
Better staffing.10.0 Excellent
Aug 2019
Pros:
Very friendly staff and great facility10.0 Excellent
Sep 2018
Pros:
Customer service8.0 Excellent
Apr 2016
Pros:
The fact that even though My reservation was for an off airport rental place, the employee found a deal that allowed me to get the same price at their location(on airport) The car had a USB port!Cons:
Kayak set me up with a rental with a company not on the airport premises. The car had iPhone integration, but no cruise control? What? Minor problem. :)