7.9 GoodJun 23 2021
I called Hertz first and they balked at me using a 'debit card' (they also wanted some sort of corporate card??) ... i ended up calling Enterprise and they said no problem whatsoever with using my 'debit card'... so they got the sale which was substantial.
6.0 GoodJun 5 2021
The staff was very friendly and pick up and drop off we very easy.We originally requested a Jetta or similar size vehicle because we were going out of state and were trying to save on fuel costs. When we arrived to pick the vehicle up, we were told nothing of that size was available and we were offered a Nissan SUV or a pickup truck as an "Upgrade". If you are not going to have the requested vehicle , you should inform the customer so they can decide if the "upgrade" is worth it beforehand and have an opportunity to check with another location or another company. It was not a bad experience, just would have appreciated a choice.
10.0 ExcellentJul 11 2020
Yes, very efficient!
8.8 ExcellentJun 23 2020
Staff was great car was clean.On kayak I added the Insurance for 11 dollars per day. Once I arrived at Enterprise I was told it’s 18 dollars per day. The old bait and switch, this is crappy and should not happen.
9.2 ExcellentFeb 12 2020
Really all expectations were met but z little unnecessary haggling over quotes price vs what it became when I got tp pick up spot. All got sorted and was a fair value, just read papers before signong
6.4 GoodAug 5 2019
Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
10.0 ExcellentOct 8 2018
Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.
10.0 ExcellentSep 12 2018
Truck rentalExcellent service, helpful staff easy pick up and drop off. Convenient location , an overall pleasant experience with good value.I have no negative comments about my experience.
6.8 GoodJul 15 2017
Returning is easy
10.0 ExcellentDec 11 2016
Easy & efficient rental process. Excellent reps to help with the pick up & return.