Book Budget car rentals in Boston

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Reviews for Budget in Boston

  • All reviews 100%
7.1/10 Good
Based on 385 reviews
  • 6.8
  • 6.9
  • 5.4
  • 6.1

Recent reviews

Most recent
    4.0 Okay
    Economy
    Feb 19 2018
    Pros: Customer service for pick up/drop off
    Cons: Exterior of car was extremely dirty. Car air presure light came on and low windshield wiper warning during trip. Had to switch vehicle out with another.
    3.6 Mediocre
    Compact
    Jan 23 2018
    Smoking Kills (Good Reviews)
    Pros: The person with whom I checked in was very accommodating and helpful. Also the person who got the manager for me upon my return (he worked for Budget) was very polite and accommodating.
    Cons: I arrived at Logan Airport and had to get to an interview for a position at a nearby school. When I got to my car the windows were down and the car smelled like smoke, but I didn't have the time to trade the car out and figured it was just me and there was no way they would give me a car like that. By the time I got to my interview my skin, hair and clothes were permeated with the smell of cigarette smoke, which was extremely embarrassing for me as a candidate for a high-school teaching position. When I brought this to the attention of the manager upon returning the car, she offered me $50 back, which doesn't even come close to covering my dry cleaning costs much less the embarrassment I suffered. When I asked her if she thought this was fair, she just looked at me like I was an idiot, so I said "ok do what you think is fair and if I have a problem with it, I'll take it up with customer service and/or write a review recapping the situation."
    4.8 Okay
    Economy
    Jan 1 2018
    Very unsatisfactory.
    Pros: Great car and very nice staff.
    Cons: My car smelled so badly of a man's body odor, I had to drive with the windows down in -15 degree winter weather. Also, there was no windshield washer fluid, causing me to have to stop approx. 60 times in very dangerous weather to poor water on my windshield. I also had to incur purchasing that water, and finally, windshield washer fluid, when I arrived to a place that sold it. Then after all of this, I called to get assistance, and all they could offer was $50, which wasn't much considering the additional money I had to spend on gas, (stopping so many times for safety, because I couldn't see out the window, caused me to be over an hour late for a lunch I have planned and prevented me from seeing my loved one who I only see once/year). Also, when I called customer service, I was forced to tell my story 4x before someone could help me. And then after ALL of this, my invoice came in my email with actual mathematical errors on it, charging me more than the receipt I was given at the Budget office. Overall, this was a very very poor experience, and one I've never had even once after dozens of rentals with Enterprise. Very disappointing all around.
    6.0 Good
    Intermediate
    Dec 31 2017
    PICK UP POOR
    Cons: Windshield fluid would not work below 32 degrees. Most of trip was below freezing. Try using windshield fluid. Bar code scan at pick up was not from the car that I rented. Took awhile to straighten out at drop off standing in 11 degree weather.

Where can I find Budget car rentals in Boston?

183 Cambridge Street, Budget car rentals

Address

183 Cambridge Street

Phone

+1 617 497 3608
Budget