Reviews for Avis in Cambridge
- All reviews 100%
Sep 25 2017
AVIS hours and policy for extention BAD
Pros: Car was fine, person at desk was nice
Cons: Trying to return the car 2 hours later and it wasn't possible, was charged 130$ more because the rental office isn't open past certain hours on Sunday night. Compared to Enterprise, where you can return anytime even during closed hours, this was a shock and cost me twice as much for my rental in the end. Very disappointed with AVIS for this reason and will never use them again.
Jul 17 2017
Couldn't rent a car
Cons: The man working he counter was not helpful. I went to pay and he verbally declined my debit card. I proceeded to tell him that I've done his numerous times there's a hold on the card that gets out on while renting then refunded after it's returned. He told me my credit was too low after trying to swipe the card as a credit card. It was by far the worst experience renting. I went to enterprise and had an amazing experience. I was way behind getting to see my mom and family for her surprise 60th birthday party. I was close to not making it!
Jul 14 2017
Cons: Overcharged. First four days would have been$45 per day but when we added a fifth which was $100, they charged us $100 for every day
Jun 27 2017
Pros: Great customer service at this location