Guest Reviews
Overall Rating
7.6
Good
Based on 2,302 reviews
Cleanliness
8.0
Comfort
8.0
Pickup/Dropoff
6.9
Value for money
7.2
Avis car rental prices in Cambridge
| Economy | $33/day | |
| Compact | $37/day | |
| Intermediate | $37/day | |
| Standard | $43/day | |
| Full-size | $43/day | |
| SUV | $42/day | |
| Minivan | $78/day | |
| Premium | $33/day | |
| Luxury | $64/day | |
| Convertible | $229/day | |
| Van | $99/day |
Pros
"The customer service was excellent!."
(in 162 reviews)
"Car was clean, at least"
(in 242 reviews)
"Rental agency gave excellent service."
(in 120 reviews)
Cons
"Car not available on arrival."
(in 71 reviews)
"Credit Card payment > $530."
(in 42 reviews)
"Customer service is a bad joke."
(in 93 reviews)
Recent Reviews
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Find reviews that mention:
customer service
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car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
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car smelled
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8.0
Pros: Very helpful staff at rental center, easy pickup and drop off.
Cons: The type of car I reserved was not available so I was "upgraded" to an SUV. I do not consider this an upgrade.
review from
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2.0
Cons: Have a clean car. Not charging for full tank of gas when car is only half full. Park the car at where client got sent to. Give client ticket to get out of the garage while at pick up counter. Have the same class of car as client's booking available. Dropoff location shall know if gas was full or not
review from
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10.0
Pros: The best thing about my Avis experience was the people! Everyone was friendly and efficient, and personable. Pickup was quick, with no pressure for upsells. Dropoff was really fast, someone met me at my car door with a pen to take down the mileage. The car was clean, with no strong smell.
review from
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2.0
Cons: There was no car for us, despite having a confirmed reservation
review from
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9.6
Pros: Friendly staff, very clean and fairly comfortable car for a tall driver.
Cons: Desk was hard to find - directions could have been more clear. Dropoff took far longer than it needed to because there was only one staff member to handle ~10 pickups/dropoffs at 5 pm on Sunday.
review from
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8.0
Pros: The location was good and the staff was generally polite and helpful.
Cons: Their office organization is not great. We waited an oddly long time both getting the car and dropping it off. Dropping it off was a bit tedious, we had to wait behind 4-5 people getting cars when all we needed to do was hand in the paperwork, it was already paid for. Seemed unnecessary.
review from
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8.0
Pros: Mainly alright
Cons: Would have liked it if they gave me heads up that it would be a hybrid as I rented online
review from
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8.4
Paperwork issue
Pros: Car was ready, checkin fast.
Cons: The unfinished in the key fob did not match the car, the paperwork had typo on the license plate number. Tried to call back to office and could not get through routed to main Avis number.
review from
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3.6
Crooked bribery at pickup, overcharged at dropodd
Pros: Nothing
Cons: Phone agent didn’t tell me Cambridge, MA rental office closed at my appointed pick up time (6:00). Counter person refused to rent to me until I bribed her $20. When I dropped off car, person overcharged me $100 and refused to say why, forcing me to call customer service and sit on hold for an hour. Will never rent from AVIS again.
review from
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10.0
It was amazing
Pros: People atending very nice
Cons: It Was very fast
review from
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4.4
AVIS hours and policy for extention BAD
Pros: Car was fine, person at desk was nice
Cons: Trying to return the car 2 hours later and it wasn't possible, was charged 130$ more because the rental office isn't open past certain hours on Sunday night. Compared to Enterprise, where you can return anytime even during closed hours, this was a shock and cost me twice as much for my rental in the end. Very disappointed with AVIS for this reason and will never use them again.
review from
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2.0
Couldn't rent a car
Cons: The man working he counter was not helpful. I went to pay and he verbally declined my debit card. I proceeded to tell him that I've done his numerous times there's a hold on the card that gets out on while renting then refunded after it's returned. He told me my credit was too low after trying to swipe the card as a credit card. It was by far the worst experience renting. I went to enterprise and had an amazing experience. I was way behind getting to see my mom and family for her surprise 60th birthday party. I was close to not making it!
review from
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10.0
Pros: The best thing about my Avis experience was the people! Everyone was friendly and efficient, and personable. Pickup was quick, with no pressure for upsells. Dropoff was really fast, someone met me at my car door with a pen to take down the mileage. The car was clean, with no strong smell.
review from
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9.6
Pros: Friendly staff, very clean and fairly comfortable car for a tall driver.
Cons: Desk was hard to find - directions could have been more clear. Dropoff took far longer than it needed to because there was only one staff member to handle ~10 pickups/dropoffs at 5 pm on Sunday.
review from
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10.0
It was amazing
Pros: People atending very nice
Cons: It Was very fast
review from
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8.0
Pros: Very helpful staff at rental center, easy pickup and drop off.
Cons: The type of car I reserved was not available so I was "upgraded" to an SUV. I do not consider this an upgrade.
review from
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8.0
Pros: The location was good and the staff was generally polite and helpful.
Cons: Their office organization is not great. We waited an oddly long time both getting the car and dropping it off. Dropping it off was a bit tedious, we had to wait behind 4-5 people getting cars when all we needed to do was hand in the paperwork, it was already paid for. Seemed unnecessary.
review from
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8.0
Pros: Mainly alright
Cons: Would have liked it if they gave me heads up that it would be a hybrid as I rented online
review from
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8.4
Paperwork issue
Pros: Car was ready, checkin fast.
Cons: The unfinished in the key fob did not match the car, the paperwork had typo on the license plate number. Tried to call back to office and could not get through routed to main Avis number.
review from
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2.0
Cons: Have a clean car. Not charging for full tank of gas when car is only half full. Park the car at where client got sent to. Give client ticket to get out of the garage while at pick up counter. Have the same class of car as client's booking available. Dropoff location shall know if gas was full or not
review from
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2.0
Cons: There was no car for us, despite having a confirmed reservation
review from
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3.6
Crooked bribery at pickup, overcharged at dropodd
Pros: Nothing
Cons: Phone agent didn’t tell me Cambridge, MA rental office closed at my appointed pick up time (6:00). Counter person refused to rent to me until I bribed her $20. When I dropped off car, person overcharged me $100 and refused to say why, forcing me to call customer service and sit on hold for an hour. Will never rent from AVIS again.
review from
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4.4
AVIS hours and policy for extention BAD
Pros: Car was fine, person at desk was nice
Cons: Trying to return the car 2 hours later and it wasn't possible, was charged 130$ more because the rental office isn't open past certain hours on Sunday night. Compared to Enterprise, where you can return anytime even during closed hours, this was a shock and cost me twice as much for my rental in the end. Very disappointed with AVIS for this reason and will never use them again.
review from
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2.0
Couldn't rent a car
Cons: The man working he counter was not helpful. I went to pay and he verbally declined my debit card. I proceeded to tell him that I've done his numerous times there's a hold on the card that gets out on while renting then refunded after it's returned. He told me my credit was too low after trying to swipe the card as a credit card. It was by far the worst experience renting. I went to enterprise and had an amazing experience. I was way behind getting to see my mom and family for her surprise 60th birthday party. I was close to not making it!
review from
Other suppliers in Cambridge scored
Where can I find Avis car rentals in Cambridge?
1 Bennett Street, Avis car rentals
Address
1 Bennett StreetPhone
+1 617 534 1430Top Tips For Renting a Car from Avis in Cambridge
- 25% of our users found rental cars from Avis in Cambridge for $61 or less
- Book your rental car from Cambridge in Avis at least 1 day before your trip in order to get a below-average price
- Intermediate rental cars from Avis in Cambridge are around 34% cheaper than other car types, on average
FAQs About Renting a Car From Avis in Cambridge
How much does it cost to rent a car from Avis in Cambridge?
On average a rental car from Avis in Cambridge costs $62 per day.
What is the most popular rental car from Avis in Cambridge?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Cambridge.
How many car rental locations does Avis have in Cambridge?
Avis has 2 rental locations in Cambridge. Take a look at our Avis rental location map to find the best rental cars near you.
Does Avis have a car rental location at the airport: Logan Intl Airport (BOS)?
Yes
Does Avis offer shuttle or airport pick-up services from Logan Intl Airport (BOS)?
Yes