Reviews for Avis in Cambridge
- All reviews 100%
Sep 13 2016
Pros: car ran great, no administrative problems.
Sep 6 2016
Pros: The car was ready for pick up at the time I requested and there was not a long wait to process. The care was in mostly good condition, with a small scratch on the back from a previous renter. Drove well and convenient for this weekend trip.
Cons: Drop off was fairly unorganized. There were several cars being dropped off and it was not clear where to go. When I went to return the paperwork, there were a ton of people waiting to pick up cars and it wasn't clear if we had to wait to process our forms too. After about 20 minutes of waiting, the lady at the desk told us we could leave the paperwork, which could have saved the time waiting in line.
Aug 22 2016
Pros: Good customer service and easy in and out.
Cons: The car seats on the inside were dirty.
Aug 15 2016
Slowest rental location ever
Cons: Staff at this location were very slow and unorganized. No one answered the phone.