Book Budget car rentals at Boston Logan Intl Airport

Reviews

Recent reviews

Traveler rating

Excellent

79

Good

26

Okay

30

Mediocre

42

Poor

0

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car was cleancar smelled

get the carnext day

returned the carcustomer service

car availablecredit card

pick up and dropnever rent

friendly staffcar was dirty

2.0

Pros:I was able to change the drop off to West Springfield and the drop of was great. I have no complaints with the staff and experience in West Springfield. The Boston experience was horrible though.Cons:The Boston experience was unacceptable. The Avis/Budget line was horribly long and no other rental agencies had lines. The check in process was understaffed, the staff there looked miserable and didn’t seem to care that the line was horrible. They made little effort to speed things up, I have to imagine because they are used to the horrible experience customers get. I witnessed a similar experience at a different airport where only Avis/Budget had a line. I will NOT be renting from Budget or Avis again because of this. It’s not worth the few dollars you save with those companies. I’d rather pay a little bit more and get good customer service.Reviewed Jul 4 2021

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2.0

Pros:Manager helped resolve overcharge issueCons:Internet rental quotes from outside 3rd party was not honored by Budget. After a long travel day that was a real dragReviewed Jun 8 2021

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10.0

Cons:Nothing!! Very easy from booking, getting car and dropping off. Excellent experience!! You guys really run your business with excellence and the customer as your top priority!!Reviewed Jun 7 2021

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10.0

Pros:Fastbreak made it easy to get into our car quickly when we flew in late at night. It allowed us to bypass the line with only one person working and get on the roadReviewed Jun 6 2021

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2.0

Pros:Easy drop offCons:Car smelled very strongly of marijuana and smoke to the point where it tainted baggage and clothingReviewed Jun 6 2021

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2.0

Pros:NothingCons:Cost too much. Was not clear on the website about having to pay for mileage. The person from budget was rude and unprofessional.Reviewed Jun 3 2021

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4.0

Pros:Getting in and out of the garage was easyCons:1) The front desk intake person did not disclose the toll pay options; 2) The vehicle was old with >36K miles, not clean, smelled tobacco, bad acceleration, cruise control did not work properlyReviewed Jun 1 2021

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10.0

Pros:Quick and easyCons:Disliked the vehicle shutting off at stopsReviewed May 28 2021

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2.0

Pros:Staff basically ignored the fact that the vehicle was unsafe, had bald tires, wipers that smeared the windshield so you could not see, smelled of smoke, etc etc etcCons:Renting an actual safe vehicle.Reviewed May 24 2021

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8.0

Pros:Staff was fine. Drop off easyCons:Drop off procedure could be better illustrated.Reviewed May 9 2021

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8.0

Pros:Staff accommodated my mix up of having picked the wrong start date for my rental.Cons:Car smelled of smoke.Reviewed Apr 27 2021

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10.0

Cons:There was a little confusion when returning the car as others where confused as well. Just some more direction when first renting on what to expect when returning the car fasttrack...just park and go is apparently the way to drop off.Reviewed Apr 19 2021

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• How much does it cost to rent a car from Budget at Boston Logan Intl Airport?

  On average a rental car from Budget at Boston Logan Intl Airport costs $86 per day.

• What is the most popular rental car from Budget at Boston Logan Intl Airport?

  Compact (Kia Soul or similar) is the most frequently booked rental car type from Budget at Boston Logan Intl Airport.

• Where can I find Budget car rentals at Boston Logan Intl Airport?

  15 Transportation Way is the closest Budget rental location to Boston Logan Intl Airport. The telephone number for this location is +1 617 568 6601.

• Does Budget offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes