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10.0
Manuel was the greatest rental agent. He was very kind and helpful.Reviewed Jun 1 2023
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4.0
Well I didn’t get the vehicle but the customer service was good.. the lady was trying her best to help us in order to get the vehicle… she did her best, just that I had issue on my side, But she’s the best.She have a heart of Gold ❤️Reviewed May 30 2023
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6.0
They added additional fees that came to 100more than the reservation I booked.Reviewed May 26 2023
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8.0
Logan Airport is very confusing and some great instructions on how to find the car return area would be great. 4 adults in the car struggled. Perhaps you could program the car return area into the navigation system and let renters know.Reviewed May 22 2023
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8.0
All giodReviewed May 5 2023
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10.0
Samantha at the front desk was very helpful and got my reservation fastReviewed May 4 2023
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8.0
All good.Reviewed Apr 27 2023
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8.0
Nice clean car. Pickup was slow because of shortage of staff. The two employees they had did their best to help everyone get on their way.Reviewed Apr 13 2023
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6.0
I was sold a toll pass I didnt need and the vehicle had damage that wasnt clearly outlined in the agreement, when I queried it I was given a verbal confirmation that its ok as its in the system.Reviewed Mar 31 2023
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10.0
Denise at pickup was awesomeReviewed Mar 29 2023
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8.0
Gas tank was empty upon pick up and car smelled like smoke.Reviewed Mar 14 2023
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4.0
Car hire was extortionate! Don't gouge cutomers at the airport. Then I get a car whose battery didn't work so had 3 days without a car. Ended up being replaced in Springfield (grumpy male served me) with a dirty car. Boston staff were courteous and helpful and refunded the three days. But overall it was genuinely the worst car rental experience I've ever had.Reviewed Feb 24 2023
review from![cheapflights]()