Book Hertz car rentals at Boston Logan Intl Airport

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Traveler rating

Wonderful

14

Very good

10

Good

1

Okay

4

Fair

2

Mediocre

0

Poor

19

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2.0

They claimed they did not have the size SUV we reserved available, yet there were a number of them sitting under "reserved" signs across the lot. They tried to give us a significantly smaller SUV saying that was all they had. In addition, the staff were rude and unhelpful. Three customer service people sat at their desks with no line at the lot while a line 20 people deep was upstairs. When I asked the "customer service" desk at the lot to add my Hertz gold info to my rental, they said I had to wait in line upstairs. This is not the first rude and unhelpful episode I've had at the Boston Hertz site. They made no effort to remedy the situation to find an SUV near the size of the Yukon we reserved. We left and had a great customer service experience at Dollar instead. This Hertz location consistently offers an appalling customer service experience.Reviewed May 24 2023

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6.0

The pick up was painful. It took 30 minutes of them trying to sell me extra stuff that I didn't need. The app didn't work so I was forced to talk with an agent to pick the car up. Someone smoked weed in the car so I had to go to Walmart and buy a de-odor sprayer to help. The car was clean and in perfect condition other than the smoke. Drop off was very smooth.Reviewed May 23 2023

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2.0

Pick up took forever despite being Gold member. Long wait in vehicle line to get out of garage.Reviewed May 22 2023

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2.0

Took over an hour to get the car, did not know it would be electric, had to pay more for gas carReviewed May 22 2023

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2.0

When I arrived, the car I booked was not allowed to be received with the card I had paid with. Extreme rules that you can only rent with a debit card if you return to the same location and have an outbound flight ticket. But I booked a one way rental Boston to Albany, with a train ticket home. Shouldn't be allowed to rent with a card I won't be able to complete the trip with. Or needs to be EXTREMELY indicated. Very disruptive and disappointing part of the trip, I won't feel confident renting on Kayak again.Reviewed Nov 6 2022

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8.0

I loved how easy it was to pick up and drop off. The quality of the car was great tooReviewed Oct 28 2022

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8.0

Staff should check tire pressure before releasing vehicle. Counter service was very friendly and helpful.Reviewed Sep 8 2022

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8.0

My main complaint is lack of employees at counter. There were 2 agents working at the counter when I picked up my car. It took as long to get my rental car as it took to fly from Florida to Boston or it felt like it. I am a frequent tourist traveler and I am paying for my car not my company. I thought waiting in TSA line was bad. Rental car line is the new travel punishment.Reviewed Sep 1 2022

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4.0

Customer service could be betterReviewed Aug 29 2022

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2.0

Hertz couldn’t help at all. Way too expensive. I could have bought a used car in the area for the same price I’m renting it.Reviewed Aug 18 2022

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10.0

A smooth pick up and return processes. Overall experience was quite good. Nothing to think of at this moment as for improvementReviewed Aug 16 2022

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10.0

Kayak was able to get rates and availability that wasn't available anywhere else and the Hertz service teams were professional and courteous in a stressful situation (last-minute cancelled cross-country flights).Reviewed Aug 10 2022

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• 5.8 /10Avis Car Rentals at BOS
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• 5.8 /10Payless Car Rentals at BOS
• 6.2 /10Budget Car Rentals at BOS
• 5.8 /10Thrifty Car Rentals at BOS
• 8.3 /10Alamo Car Rentals at BOS
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• 4.6 /10Sixt Car Rentals at BOS
• 5.2 /10Dollar Car Rentals at BOS

• What documentation is required to rent a car at Hertz Boston Logan Intl Airport?

  To rent a car at Hertz Boston Logan Intl Airport, you must present a US driver's license or a US State ID and your passport and be above 25 years old. Depending on the rental agreement, the deposit will be either in cash or by a credit card. International travelers landing at the airport and preferring to rent a car from Hertz should present an international driving license and passport.

• What are some of the protections offered at Hertz Boston Logan Intl Airport?

  Hertz ensures its clients are protected against fraud by checking their details before issuing agreements and vouchers. The company also offers insurance coverage to its clients against damage to the car during transportation and loss of property attached to it during transport. Another coverage they offer is personal accident cover which ensures that the clients are compensated by their insurance company if they are injured in an accident.

• Is it possible to rent a specific model at Hertz car rentals at Boston Logan Intl Airport?

  Hertz Boston Logan Intl Airport offers a wide range of models for its clients to choose from. When you book Hertz car rentals at Boston Logan Intl Airport online, you will have the chance to check the available car models and select the model that suits your needs.

• How much does it cost to rent a car from Hertz at Boston Logan Intl Airport?

  On average a rental car from Hertz at Boston Logan Intl Airport costs $68 per day.

• What is the most popular rental car from Hertz at Boston Logan Intl Airport?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Hertz at Boston Logan Intl Airport.

• Where can I find Hertz car rentals at Boston Logan Intl Airport?

  156 Tomahawk Drive 42a is the closest Hertz rental location to Boston Logan Intl Airport. The telephone number for this location is +1 617 568 5200.

• Does Hertz offer shuttle or airport pick-up services from Boston Logan Intl Airport (BOS)?

  Yes