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4.0
Didn't have the car I reserved. Tried to give me an absurdly large car, then too small a car, before I get anything remotely close to what was ordered. Billed for all sorts of extras - which added up to more than the original hire.Reviewed Sep 20 2023
review from![kayak]()
2.0
Line was way too long, longest of all the car rentals, staff was sick and sneezing on me, the car was dirty inside and out.Reviewed Sep 7 2023
review from![kayak]()
8.0
It was good. Quite a long queue on arrival picking up the car. Only complaint I have is no info provided on when deposit will be refunded. Otherwise great staff at Boston car rental.Reviewed Sep 3 2023
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2.0
Car was filthy, car was damagedReviewed Sep 1 2023
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8.0
Ok so the Drop Off was Excellent, we were delayed by traffic and were offered a lift direct to the terminal from your very friendly and helpful team, which really saved the day. we could not be more grateful for that Pick up the team were also great, and really helpful in getting us a car seat for our child, and we felt very looked after... however we did have to queue for over an hour, (with a six year old after a 9hr flight...) in a building with no coffee or entertainment available at all. The man on the desk, (also really helpful and nice) said that this queue wasn't unusual, and that it was 'always like this'. none of the other car hire firms had anything like this long a queue. a couple of extra desk agents could have sorted it out i'm sure.Reviewed Aug 28 2023
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10.0
Are the station agent that helped me was very eager to make my situation right. He corrected my reservation and got me the car I needed completely professional,Reviewed Aug 17 2023
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8.0
Avis always wants to up sell coverages for which the explaination is incomplete.Reviewed Aug 17 2023
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10.0
Everything was greatReviewed Aug 4 2023
review from![cheapflights]()
6.0
The only comment: Pick up at Boston airport was very challenging. Extremely long queue and only a few agents. Waiting time for an pre - organized pick up was over 1.5hrs. Bad. Drop off was excellent! best RalfReviewed Jul 22 2023
review from![kayak]()
10.0
So easyReviewed Jul 11 2023
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4.0
I waited for 2hrs at pick up a hour and a half past my reservation and was late for my appointmentReviewed Jul 11 2023
review from![kayak]()
10.0
Van rode well, exactly what we needed.Reviewed Jul 9 2023
review from![kayak]()