Pros: The car was clean. Everything worked. It drove fine.
Cons: The Nissan Versa had a lag in power. It was okay, but slightly annoying.
Jan 15 2017
Pros: Rental smooth but service could b improved if kayak and hertz shared data bases. I enter all the same info into kayak to book the car and have to do it all over again at the hertz desk - wastes time. Also would b gr8 to know if ur class of car is even available b4 wasting time putting in all the details. When I tried to book in 30' avis, budget and eurocar had no cars at the Rochester Airport - not discovered until I went through the same process for each. Only Hertz had cars left and was charging $200/day at the desk - almost 3x advertised rate. I took a cab and got one for $30/day at an off airport location.
Feb 27 2017
Pros: Never got instructions on how to use the vehicle at all, including how to start it, which oddly needed the brake pedal pushed! And it took almost an hour to get the computer work set up, which made us late for heading out on a trip. The actual car was great though.